Corporate Receptionist

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
We are looking for an Corporate Receptionist for our Integrated Facilities Management business line.

About JLL
We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best.

We’re focused on opportunity and want to help you make the most of yours.

Achieve your ambitions - join us at JLL
Role Purpose
Reporting to Assistant Facilities Manager (FraBeLux).
A highly self-motivated person with a passionate for customer service, a team player with great attention to detail. The key focus for this role will be to create a single visual point of contact for employees and to act as the primary interface between the internal operations and its clients. Providing services to the highest standards as well as representing values in appearance, presentation, and manners.
To promote the company in the most favourable light through the highest levels of personal and professional conduct.
To provide a highly efficient and proactive service to employees, and clients.
To ensure that reception services provide a high-profile role model that reflects JLL values and which sets the tone for everyone entering the premises, whether they be staff or visitors.
You will need to demonstrate a culture that promotes JLL’s core values of Teamwork, Excellence and Ethics.

Core Responsibilities
Enthusiastically welcome all visitors, by welcoming them, showing them through the process of registration, keeping them updated about their host / meeting, taking care of their needs during their visit and bidding them goodbye.
Answering the phone in a professional manner consistent with global standards.
To liaise with employees about all the services offered at reception.
To ensure reception desk, waiting area and meeting rooms are maintained to highest standards of tidiness and cleanliness.
To process and manage conference room bookings and requirements.
To make and deliver refreshments to the meeting rooms as required
To order and deliver to meeting rooms any catering as required.
To ensure all visitors to the building are correctly registered and issued a pass.
To alert hosts to their visitor’s presence and keep visitors updated about their host’s arrival time; ensuring all visitors are collected by their hosts.
To offer assistance with large pieces of luggage and offer appropriate beverages to waiting visitors.
To respond positively to any requests from visitors to enable a positive and successful visit to the office.
To work closely with security and FM teams to provide the best possible service to all clients and employees.
To undertake regular checks of meeting rooms to ensure they are kept clean, tidy, and fully operational in terms of services and supplies.
To provide hospitality services to the meetings room as requested in the bookings and per local office standard procedures.
To assist in the conference room set-ups as required, including furniture changes and adjustments to moveable walls (where applicable).
To understand the Audio-Visual equipment for the meetings rooms and provide or escalate support requirements as necessary.
Any other duties required as part of the role as and when requested in support of the whole office FM service delivery which may in