Retail Manager Europe

**Position**:
**EUROPE RETAIL MANAGER**_(He/She)**OVERVIEW**

As the **Europe Retail Manager,**you will be responsible for overseeing the overall performance, operations, and strategic direction of a network of 15 retail stores across Europe, including flagship, outlet, and department stores. Your focus will be on elevating the brand’s presence, ensuring operational excellence, and enhancing the client experience. You will lead a team of store managers, sales associates, and collaborate closely with HQ-level departments to ensure continuous growth, operational efficiency, and customer-centric service.

**YOUR MISSION & IMPACT**

As **Europe Retail Manager,**your primary objectives will be focused on elevating the brand, optimizing the client experience, and driving operational excellence, while ensuring cohesion across key departments.
- **Drive Brand Elevation & Client Experience**:Lead and implement strategies to deliver exceptional client experiences across all stores, particularly the flagship locations, to elevate the brand image and reputation.
- **Achieve Financial Performance**:Meet and exceed sales and profitability targets for the store network, continuously improving operational efficiency while maintaining strong control over P&L, margins, costs, and expenses.
- **Excellence in Operations**:In collaboration with Retail ops Teams, oversee daily operations across the retail network, ensuring stores run smoothly and consistently meet brand standards. Focus on optimizing operational workflows, ensuring efficiency, and driving cost-effective solutions.
- **Training Development**:Ensure comprehensive and ongoing training programs for all staff. This includes product knowledge, sales techniques, and exceptional customer service training to elevate the client experience.
- **Talent Development & Leadership**:Lead, inspire, and develop high-performing teams, including store managers and sales associates. Foster a culture of excellence, continuous learning, and strong employee engagement.
- **Visual Merchandising Excellence**:Ensure a high standard of visual presentation and merchandising consistency across all stores, particularly flagship locations, to create an engaging and elevated shopping experience.
- **Inventory & Stock Management**:Oversee inventory management processes, ensuring optimal stock levels, efficient ordering, and effective stock replenishment across all stores.
- **Cross-Department Collaboration**:Work closely with the wholesale team to ensure alignment between retail and wholesale channels, executing strategies for department stores, key accounts, and retail partnerships.

**Profile**:
**YOUR ADDED VALUE**
- **Proven Experience**:Significant experience as a Retail Director, Area Manager, or in a similar senior retail leadership role, with a proven track record of managing multi-store networks and elevating brand presence.
- **Strong Leadership**:Exceptional leadership and team management skills with the ability to inspire and develop diverse teams to consistently deliver results and provide outstanding service.
- **Client-Focused**:Strong passion for customer experience and clienteling, with a demonstrated ability to translate brand values into exceptional service and personalized client experiences.
- **Analytical & Strategic**:Highly skilled in data analysis and using insights to drive strategic decision-making. Proven ability to identify trends, optimize sales performance, and improve operational efficiency.
- **Excellent Communication Skills**:Strong interpersonal, communication, and negotiation skills, with the ability to collaborate effectively with senior leadership, cross-functional teams, and external partners.
- **Operational Expertise**:Expertise in retail operations, including inventory management, visual merchandising, staffing, and customer service excellence.
- **Technologically Savvy**:Proficient in retail management systems, point-of-sale systems, inventory management software, and other digital tools to drive efficiency and sales performance.
- **Educational Background**:A bachelor’s degree in Business, Retail Management, or a related field. MBA or equivalent qualifications are a plus.
- **Multilingual**:Fluent in English, with Italian being a plus.

**OUR ENGAGEMENT**

GIVENCHY is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.

GIVENCHY recruits and recognizes all types of talent and singularities.

**_GIVENCHY _**
**MAISON***:

- New elegance with a modern twist and femininity combine in the timeless world of Givenchy. Its style is the signature of Hubert de Givenchy, who established the eponymous Haute Couture House at the start of the 1950s. Combining finesse, discretion, and elegance, he ensured his designs and ateliers rose to the top and played a key role in international fashion. In 1957, an expansion of scope took place with the