Freelance People Ops Generalist

Trustpair empowers large global companies to eliminate vendor payment fraud with a market leading account validation automation platform. Trustpair serves over 400 enterprise customers, helping finance teams protect against 100% of fraud attacks.

The company’s global presence includes offices in New York City, Paris, and Milan. Our team is composed of 100+ employees with 15 different nationalities who are dedicated to payment security. Trustpair raised 20 million euros to accelerate international growth, and equip finance leaders with the tools needed to tackle sophisticated fraud tactics such as AI, deepfakes, cyber attacks, and more.

**About the role**:
Trustpair is looking for a **Freelance People Ops Generalist**to join our team for a short term assignment, **working 2 days per week**. The position is expected to last several weeks, with the possibility of being extended.

As a People Ops Generalist, you'll play a crucial role in our global Trusteam. You'll be responsible for contributing to a versatile scope of projects, resulting in great impact when it comes to operations, office management and a world-class employee experience

As part of our People Team, you'll report directly to Céline, our VP People, work closely with Aicha, our Talent Acquisition Specialist and Mathilde, our People Ops Apprentice. Our team's mission is to set our people and the company up for success as we scale, providing support to employees and managers at every key moment.

**What you'll do**:
**Office management**
We believe office quality is a lever to strong employee engagement. We will keep investing a lot of time and effort in making our offices in Paris (and future locations) inspiring and welcoming. This requires collaboration on:

- Handling our office management, ensuring quality processes are in place
- Managing improvement projects, decor, repairs etc
- Managing inventories and purchasing for things like office supplies, IT equipment, snacks and beverages and events

**HR Administration**
We strive to deliver a top notch employee experience from the moment employees join Trustpair until their last day. We pay high attention at every step of the way, which includes:

- Overseeing all key steps of the employee lifecycle (onboarding, off-boarding, trial period, contracts, renewals etc) for permanent employees and contractors
- Setting up and running payroll for all employees (France & Europe based)
- Following processes as we scale using our HR tools (e.g. Hibob), ensuring data stored is continuously up to date and accurate

**Event Management**
We have a long history of organising amazing events that have contributed to building strong bonds between our Trusteam. We want to keep doing better, delivering innovative, fun and unforgettable collective moments. To that end you will assist in:

- Organising team-building, annual seminar, monthly all-hands and many spontaneous celebrations of success
- Ensure event quality and budget control
- Analyse the impact of events (through feedback collection, data etc)
- Manage internal and external stakeholders as necessary

**Facility & IT Tools Management**
To support a great day-to-day working experience for our teams, our People Ops generalist will also:

- Maintain a strong relationship with our external IT provider
- Manage the supply of equipment required for our teams
- Ensure employees follow and adhere to strict IT policies, in line with our ISO and other security certifications
- Ensure employees are set up with the appropriate access to required tools and equipment upon their arrival at Trustpair
- Manage the off-boarding process for people leaving the company

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**What’s in it for you**:

- A collaborative environment within a very supportive team; we commit to each other and work closely together
- The chance to work on international projects supporting our teams based across Europe & the US
- Great offices located in the heart of Paris (right on Canal St Martin)
- Trustpair is scaling which presents career growth opportunities to employees
- Flexible remote policy A tech and data-driven approach to people topics

**Why join Trustpair? A list of our perks**here****:
**Must-Haves**:

- At least **3** years experience** in a People Ops, People Development or Office Manager position
- You have previously worked in a **start-up or scale-up** environment
- Excellent communication skills, both written and oral, in **French & English**:

- You already have good knowledge of payroll processes and HR admin, in Europe & the US in particular
- You master Google Suite / Microsoft Office and you are tech-savvy
- You are curious, positive and full of energy
- Detail-oriented and rigorous (you **always** double check information you communicate), and are skilled at combining the sense of confidentiality required
- Autonomous in finding solutions to problems and you're able to work with many different stakeholders
- You have strong organisational skills and are comfortable