Who we are

You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

Join Sonova. Create sense.
- Bron, France

Regional coordinator
- 159067

**Purpose of the Job**
- The **Regional Coordinator (RC)** serves as the primary point of contact for **Advanced Bionics (AB)** within a designated region. As the first-line liaison for field teams and bandmasters, the RC plays a critical role in **monitoring, supporting, and implementing AB’s regional strategy**. The role ensures seamless collaboration between clinical, commercial, and technical stakeholders, fostering strong relationships across the local network while upholding AB's standards of service excellence.

**Key Responsibilities**

**Regional Strategy & Network Development**- Act as the **lead contact** for AB in the assigned region.- Develop and maintain a robust **professional network** with local partners including hospitals, clinics, universities, and schools.- Contribute to the **Sonova Partner Program**, supporting business development initiatives and enhancing partner engagement.- Provide detailed **market feedback** including competitive insights and regional forecasts.

**Support & Technical Expertise**- Provide **clinical support** in the areas of **surgery, audiology, and research**.- Assist in **regulatory case management** in coordination with relevant stakeholders.- Offer feedback to the **Clinical Engineering and Marketing teams** on product-related cases.- Support **product launches** and deliver presentations, including RehAB programs.

**Training & Engagement**- Animate and support programs in **schools, universities, and institutes**.- Represent AB at **local events**, workshops, and scientific congresses.- Provide **training and education** to local professionals, ensuring effective knowledge transfer and capacity building.

**Operational & Commercial Support**- Act as a liaison for **pharmacy-related topics** including delivery processes and public tenders.- Manage **customer support activities** related to patient equipment, troubleshooting, and software assistance.

**Your profile**

**Must Have**- Degree in **Biomedical Engineering** or **Paramedical Sciences**.- Minimum **3 years of experience** in a biomedical or hospital setting.- Experience in **patient support** and direct clinical contact.- Proficiency in **French** and **English** (written and spoken).- Solid knowledge of **MS Office tools**, **SQL databases**, and modern communication platforms.

**Nice to Have**- Master's Degree in **Audiology**.- Prior exposure to **ENT networks** or **clinical research**.- Experience with **cochlear implants**, particularly **Advanced Bionics products**.- Knowledge of **MatLab**, **statistical software**, and public presentation.- German language skills.

**Core Competencies**

**Personal Competencies**- Strong **service orientation** and **results-driven** mindset.- Excellent **self-management**, **organizational skills**, and ability to work under pressure.- High level of **initiative**, **adaptability**, and **discipline**.

**Social Competencies**- Strong interpersonal skills**:empathy**, **active listening**, and **relationship building**.- Clear and effective **communication abilities**.- Demonstrated **team spirit**, reliability, and trustworthiness.- Ability to **navigate diverse perspectives** and foster collaboration.

**Professional Competencies**- Solid understanding of **cochlear implants** and associated **fitting and troubleshooting** procedures. Experience with **electrophysiological testing** is a plus.- Capable of **teaching**, **public speaking**, and evaluating the effectiveness of training.- Strong **team collaboration** with Regional Managers, peers, and support teams.

**Work Environment**- Regional role requiring **field presence**, with regular travel to hospitals, universities, events, and partner sites.- Dynamic, cross-functional environment interacting with clinical, commercial, and technical teams.

Sonova is an equal opportunity employer