Coordinator, Program and Student Services

**Your Role**:
The coordinator supports students throughout their program, ensuring a smooth and enriching experience by assisting with logistics, cultural integration, and student services. This role involves facilitating housing arrangements, student arrivals, orientation, excursions, activities, and administrative support in collaboration with the local team.

**Contract: CDD (fixed-term contract), 6 months - Maternity Leave Cover**

**What You’ll Do**:

- Serve as the main point of contact for students, providing support and resources throughout their program experience.
- Assist with student activities, arrivals, and guided tours to help students navigate their new environment.
- Plan and execute program activities, including student excursions and local events.
- Manage administrative duties like reception, mail handling, and student communications.
- Support housing maintenance and assist with student accommodations in collaboration with the local team.
- Collaborate with local staff and external partners to enhance program success.
- Maintain records using Salesforce and contribute to improvement strategies.
- Be part of the emergency phone rotation for student support.
- Person Specification
- Strong communication and interpersonal skills to engage effectively with students, colleagues, and partners.
- Resilient and adaptable, thriving in a dynamic, multicultural environment.
- Highly organized and deadline-driven, with the ability to manage multiple priorities.
- Skilled at building and maintaining relationships with internal teams and external stakeholders.
- Self-motivated and independent, while also excelling in a collaborative team setting.
- Proactive problem-solver with a flexible, creative approach to challenges.
- Qualifications and Experience
- Authorization to work in France.
- Fluency in English and French.
- Bachelor’s degree or equivalent.
- Experience working with students, particularly international students.
- Ability to work with diverse identities.
- Experience living or working abroad, with a knowledge of the local French culture, history, business practices, and academic environment.
- Knowledge of the U.S. higher education system.
- Experience in budget management and event planning is preferred.
- Proficiency with Microsoft Office, CRM systems, and other digital tools.

**Who We Are**:
At CEA CAPA, we believe that studying and interning abroad is a transformative experience that goes beyond academics. By immersing oneself in a new culture and community, students gain valuable skills and perspectives that can shape their future. That's why we're committed to providing unparalleled academic, professional, and cultural experiences abroad, with a focus on student support every step of the way.

A sense of belonging is fundamental to the mission, structure, and operations of CEA CAPA. We strive to provide a work environment that celebrates difference and is free of implicit and explicit bias. We seek to hire employees representing diversity in all forms and work to support all employees to achieve at the highest level. Employment is based on a person’s professional qualifications and competence.

NB. This role profile is intended to provide an overview of the key responsibilities and qualifications for the position. It is not exhaustive, and the role holder may be required to perform additional tasks and duties as directed by leadership. Consequently, CEA CAPA reserves the right to modify this role profile at any time in accordance with evolving business needs and local legislation.
- Our commitment to creating a sense of belonging means we welcome individuals of all abilities, ages, citizenships, educations, ethnicities, family statuses, gender identities, genders, genetic information, languages, marital status, military experiences, political views, pregnancy, races, religions, sexes, sexual orientations, socioeconomic statuses, and work experiences and therefore we encourage applicants from diverse lived experiences to apply._