Language Assistant

il y a 3 jours

Lyon, France Wall Street English Temps plein

**Language Assistant Job Description**

**Overview**

As a Wall Street English Language Assistant, you are the face of the Center and the first representation of the premium experience that all Students, prospects, and alumni encounter.
Language Assistants are the heart of Center communications and provide a warm and welcoming environment for Students, visitors and prospects.

You will also be responsible for managing Student progress by booking their classes and interacting with staff, Students and prospective clients both face-to-face and via telephone as well as providing a nurturing, fun and interactive learning environment in the Speaking Center and building relationships with Students. You have a unique opportunity to change their personal and professional futures.

As part of an education team of Head Language Assistants, Language Assistants and Teachers you support and report to the Service Manager. You will work in synergy with the Sales Team to provide a premium educational experience to your Students that is personalized and meets each individual’s needs. Together your aim will be to ensure Students learn effectively and reach their personal learning goals.

Your objective is to ensure Students learn effectively and reach their personal goals. Each Student will need varying levels of support to maximize their learning. Your tasks implementing the WSE. You work primarily in Reception where you provide friendly and supportive Service and anticipate people’s needs.

**REQUIREMENTS**:

- High level of English
- Customer Service Experience
- Interpersonal skills
- Organisational skills
- Friendly, outgoing and enthusiastic
- Native or excellent level of the French language
- Office 365 experience preferred

Type d'emploi : Temps plein, CDI

Salaire : 1 700,00€ à 1 850,00€ par mois

Programmation:

- Travail en journée

Types de primes et de gratifications:

- Primes

Lieu du poste : Un seul lieu de travail

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