Product Builder Intern

Back Market is the world’s leading refurbished electronics marketplace with a team of 650 people, powering operations in 18 countries (and counting).

Named one of the World's Most Innovative Companies by Fast Company in 2019 and again in 2021, our mission is simple: empowering people to consume tech sustainably by offering folks a high quality, accessible, and more eco-friendly alternative to buying new electronics. Why? Refurbished tech helps lower our collective environmental impact. We have indeed contributed to avoid the production of more than 1,000,000 tons of CO2e worldwide since our launch in 2014.

Be part of an exciting and growing international adventure that will change the way the world consumes tech.

We are looking for a passionate and motivated Product Manager/Builder Intern to join our Content and Lifecycle teams.

This internship offers a unique opportunity to contribute to the enhancement of our app and web experience, ensuring a personalized and delightful experience for our customers. You will work closely with cross-functional teams, including design, localization, engineering, marketing, and content, to drive impactful product initiatives.

**YOUR MISSION (IF YOU ACCEPT IT)**:
- Support Product Development: Participate in all stages of the product lifecycle, from problem identification and user research to ideation, design, development, and launch.
- Delivery Management: Write detailed specifications and user stories, oversee the implementation of features with engineers and perform quality assurance (QA).
- Collaborate with Teams: Work closely with design, content, localisation and marketing teams (merchandising, CRM, Brand, Studio, Content) to coordinate content production and activation ensuring that our features integrate seamlessly into the Back Market experience and add value to users.
- Product Building: Assist in activating product and marketing strategies into Braze and Contentful to enhance our app and web experience using low-code solutions.
- Monitor performances: Set up and monitor A/B tests to ensure optimal performance and user engagement.
- Roadmap and Strategy: Together with the Product Manager, help define the product roadmap based on data and user research. Use your analytical skills to approach problems methodically and state your assumptions clearly.

**TOOLS YOU'LL USE: ️**:
- Contentful: For content management and delivery.
- Braze: For customer engagement and messaging.
- Amplitude: For product analytics and insights.

**YOU ARE IN THE RIGHT PLACE IF**:
- You are curious about technical topics and have basic analytical skills.
- You have an interest in product management and digital marketing and always put the user at the center of your thoughts.
- You possess effective and precise communication skills.
- You are rigorous, humble, curious, and proactive.
- Team spirit is essential for you.
- You are fluent in English, as we are an international team (MANDATORY).
- Big plus if you are already familiar with Agile concepts and low-code & CMS platforms.
- You are looking for a 5-6 month full-time (35H/week internship starting January/February 2025 based in Bordeaux, France
- You are enrolled in a French school that will provide an internship agreement.

**RECRUITMENT PROCESS**:
- Technical interview with Hiring Manager
- HR discussion with Campus Recruiter
- Team fit interview

**WHY SHOULD YOU JOIN US ? ✌**
- A meaningful job: through hard work, you will help avoid thousands of tons of electronic waste and fight against planned obsolescence. It counts
- An attractive salary, multiple benefits (meal tickets, health insurance, etc...), internal events, etc
- Be in an environment where you can make a difference: you will have the freedom to innovate and adopt new ideas
- A booming scale-up: our environment is rapidly growing in Europe, the USA and in Asia
- We embrace work life balance which includes flexible working hours and the opportunity to work from home.
- A lot of fun: you will have the opportunity to work in a fast-paced, open-minded and friendly environment.

**Back Market is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation.**

Back Market is helping to address one of the biggest challenges of our time: climate change. We take this so seriously that we were awarded status as a “Société à Mission”, or company with a social mission, by the French government. We know we can’t tackle a global problem without a globally representative team so we are committed to embedding diversity, equity and inclusion principles in every aspect of our organization. But more importantly, being One Loving & Free Spirited Tribe is in our DNA as it is one of the five foundational values of our company since we got started way back in 2014. We are committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives. We know our lofty goals cannot be reached unless everyon