French Speaking Customer Support Job in Greece
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- Dealing with customer queries for various issues related to products or services.
- Provide information about products and services to the customers over the phone.
- Escalation and rerouting of the issues to other departments if required to do so.
- Provide technical/non-technical phone support to customers. Requirements:
- Fluent in French and B2 or medium level of English Language
- Ability to walk customers through complex procedures from start to finish.
- Basic knowledge of troubleshooting technical issues will be an advantage.
- Excellent level of computer and internet using skills with MS Office
- Should have the adaptability to a fast-paced work environment in the company.
- Customer-oriented approach that is capable of matching the brand’s reputation.
- General technical/troubleshooting skills and a natural curiosity-driven personality Salary & Benefits:
- Monthly gross basic salary
- 2 extra full salaries paid per year (pro rata)
- Monthly performance bonus (some projects give this bonus)
- If working on Sunday or Greek holidays (75% extra of day's salary)
- Overtime paid, according to pay scale (based on shift timing)
- Free Greek language course
- Health insurance from the first day
- International working environment
- Welcome event for all new employees
- On-site canteen (discounts for employees)
- Help in the bank and tax registration process
- Training provided (paid as part of employment) Pay: 1,045.00€
- 1,100.00€ per month Application Question(s):
- Are you ok with customer support level job ?
- What is your phone number ?
- Are you willing to relocate to Greece for this job? Work
Location:
In person
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