Microsoft 365 Core Product Expert

Job Description:
**About AXA**

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.

**About the entity**

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

- State-of-the-art Data Technology to drive customer experience
- State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
- High-Performing Global Team for stronger partnerships with AXA entities

**About the job**

The M365 Core Product Expert is part of a team maintaining the support and delivery of the M365 SharePoint Online services for all AXA entities worldwide. This is a key role within the M365 global Product Line team. This is an outstanding opportunity for an accomplished Engineer to join a market leading organization.

**Main missions**

Your responsibilities include:

- Maintain the global M365 platform, such as, but not limited to: Platform planned maintenance, updates, and upgrades; patching; migrations; consolidations; deployments; and project support
- Maintain, assess and test the new features for SharePoint Online and related features released by Microsoft.
- Proactively ensure the highest levels of security and availability.
- Maintain operational, configuration, or Standard Operation Procedures and documentation.
- Manage Knowledge Transfer of operations to L2 teams to shift left activities.
- Provide expertise and guidance on Microsoft 365.
- Provide 3rd/4th level support.
- Liaise with vendors and other IT personnel for problem resolution.
- Assess security threats and implement countermeasures to comply with the group recommendations and legal obligations.
- Work in conjunction with relevant infrastructure, security, and compliance teams to asset security threats, implement countermeasures, configure and report on security aspects of the Microsoft 365 environment. Ensure compliance with Group Security policies.
- Provide expertise on the M365 Product solutions which rely on SharePoint Online technologies.
- Collaborate with Workplace, Architecture, Cyber Defense, Proofpoint, Group Security teams.
- Collaborate with all AXA entities

**Expected skills & experience**

We are looking for someone with the following experience and skills:
**Experience**

**Technical skills**
- **
Experience in working with Microsoft 365 tenants with minimum of 50K users in a single tenant**
- Experience in working with Microsoft 365 tenants with minimum of 100K SharePoint Sites in a single tenant
- Minimum of 2 years of hands-on experience in analysing, documenting, and maintaining a large-scale SharePoint Online infrastructure
- Minimum of 2 years of experience with Microsoft 365 in a Hybrid provisioning and authentication environment
- Minimum of 2 years of experience in PowerShell Scripting
- Experience in international environments and heterogeneous environments.
- Experience of Microsoft 365 Security & Compliance services, Purview, Defender.

**Soft skills / transversal skills**

- Works independently with little or no supervision
- Excellent oral and written communication skills
- Excellent technical teamwork, and interpersonal skills
- Willing to work in strong team environment, constantly teaching and learning from other team members
- Ability to foster working relationships with the team, IT Management and Client departments
- Ability to explain technical concepts to the business users in the context of business requirements
- Maintains a solid working knowledge of Information Security principles and practices
- Ability to communicate vision on a technical scope and work as part of an agile Product team.
- English - Daily business level proficiency (spoken/written)

Nice to have skills:

- Experience of SharePoint Advanced Management
- Broad knowledge of informat