Pack de Relocalisation en Grèce French-speaking Customer Expert for Premium Coffee Machines
il y a 1 semaine
**Are you a coffee enthusiast? Be part of our Customer Experts team for an award-winning brand offering premium coffee machines**:
At TP in Greece, we are glad to be collaborating with an **award-winning kitchen appliance brand**, offering household equipment - from high-end espresso machines to food processors - designed to simplify consumers’ daily lives, allowing them to “Master Every Moment”.
If you are fond of smart kitchen devices, embracing all the innovative trends in coffee-making and food preparation, our team awaits you You’ll be working in our super modern offices in **Chania**, Crete.
**Responsibilities**:
- Be the **primary point of contact** for customer requests, providing an enhanced customer experience
- Support in English language customers in the UK and Ireland, and any other customers that choose English as their desired support language.
- Respond to customer inquiries about our client’s new and existing products, facilitating their use
- Handle complaints - always in a graceful and professional manner
- Resolve issues as they arise - timely and efficiently
- Maintain solid customer relationships by handling questions and concerns with speed and professionalism
**What you will bring**:
- High level of fluency in **French**:
- Great knowledge of the **English** language (_oral & written_)
- Work experience in a customer support role is a plus
- Exceptional **communication & soft skills**, as well as a problem-solving mentality
- Tech savviness & learning agility
- A genuine sense of ownership along with an unbreakable team spirit
- A **positive attitude**, empathy, and high work
- ethic
- Flexibility in adapting to a fast-paced environment
**What we offer**:
- Complete relocation support (flight ticket to Chania, Crete, pick-up & drop - both at no cost to you)
- Competitive monthly salary + 2 extra salaries per year
- **Refer-A-Friend**: Bring your friends and receive great bonuses
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & **development opportunities**:
- **Special events**as well as**community & social responsibility initiatives**:
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a**Great Place to Work-Certified Company**that fosters diversity, offering **equal opportunities** to all, regardless of gender, ethnicity, religion, culture, or age
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. For these reasons, we invite you to join our big family.
**Find out more**:
Would you like to see more **French speaking jobs** options?
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Conseiller Clientèle, Chargé de Clientèle, Teleconseiller, Customer Service, Service Client, Vendeuse, Commercial, étudiant, call center, contact center, customer care, français, francophone, helpdesk
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