Employee Relations Manager

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
We are looking for Employee Relations Manager (M/F/d) to join our high performing team in Paris:
Tasks
Provide expert support and advice to HR and business clients on ER matters, employment practices and casework including disciplinary, grievance, performance management, ill-health, modifications, investigations etc, reducing reliance on third party legal advisors.

Manage and lead litigation and other casework including tribunal claims.

Investigate and respond to select complaints including complex, high-risk, sensitive and ER cases.

Work closely with broader HR to expertly guide, support, and implement change initiatives by supporting colleagues and managers with transfers, reorganizations/restructures (including meeting information/consultation requirements), plus undertake broader project work as required.

Diagnose and support interventions required for the ongoing transformation of the ER function across EMEA including helping establish lines of consultation within and across HR.

Partner closely with business-line aligned HR colleagues and compliance and have significant direct interactions with business clients and colleagues in legal (internal/external) and reward including centralized ER, Americas and broader EMEA colleagues.

Track ER MI to identify ER trends, propose and implement improvements.

Define, design, and deliver ER solutions on topics including HR policies, disciplinary procedures, working time, time off etc to maintain compliance with country-specific statutes, circumstances, and regulations.

Build organizational capability in managing ER matters by educating managers and HR colleagues in ER process, practices, and legislation.

Partner with HR and CoEs to design and facilitate the implementation of talent initiatives including engagement, diversity and inclusion and EMEA wellbeing initiatives.

Actively participate in projects developing new ER processes and other process improvements.

Profile
A degree or qualification in employment law, HR, industrial/labour relations, or related field and have good knowledge of French employment law and regulation. Knowledge of ER in other countries within EMEA will be beneficial.

Minimum 5 years’ experience managing complex ER cases including investigations, ill-health, dismissals, appeals, and report writing.

Previous EMEA experience. Experience of a fast-paced matrixed organization is helpful.

Employment tribunal and litigation case management experience.

Training in investigations, mediation and some experience with unions and works councils.

Strong written and verbal communication skills with attention to detail and accuracy.

Problem-solving capabilities and are responsive to employee concerns and conflicting needs.

An ability to handle difficult conversations, navigate complexities and disagreements and maintain neutrality in conflictual situations.

Good judgment and able to articulate sound reasoning for recommendations to persuade stakeholders.

An ability to recommend actions based on policy and practice and maintain relations with remote colleagues.

LI-MK
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.