Commercial Director Forensic Services France

**Company Description** Eurofins Scientific** is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier, and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

Eurofins is seeking a strategic and results-driven **Commercial Director**to lead the commercial and marketing activities of our **French forensic laboratories**. These labs specialize in **Toxicology, Fingerprint, and DNA fingerprinting**, and are part of a European network of forensic experts.

As Commercial Director, you will be responsible for optimising the sales team structure, enhancing skills, approaches, and marketing tools to increase the attractiveness of our expert laboratory network within police and gendarmerie services and the judicial system. Your goal: drive a higher volume of requests and improve quote conversion ratios.

Key Responsibilities:

- Act as a key member of the National Business Line Forensic France, supporting four specialized forensic laboratories.
- Build strong relationships with BCMA and BUMA to support the deployment of competitive lab advantages.
- Understand the structure, mission, and value drivers of the French judicial system and forensic expertise.
- Develop and implement a commercial strategy that enhances joint services, improves conversion rates, and builds customer loyalty.
- Maintain a deep understanding of customer needs to ensure satisfaction and long-term partnerships.
- Collaborate with BCMA & BUMA to manage key customers, review needs and innovations, and identify new opportunities—especially in niche market sectors.
- Monitor organizational developments among key clients and maintain contact with decision-makers in courts and investigative services.
- Track competitors’ pricing, policies, and strategies, and share insights with internal stakeholders.
- Identify and respond to governmental tender opportunities, including preparing business plans with cost, sales forecasts, and profit projections.
- Lead and develop the commercial and marketing team, ensuring coordinated collaboration with laboratories and the use of modern tools tailored to the French medico-legal market.
- Analyze business data and maintain a KPI dashboard to track performance, customer retention, and feedback.
- Support ELE in customer follow-up, DSO management, and debt collection.
- Develop and execute a marketing strategy that promotes Eurofins’ forensic labs and differentiates our services from competitors.
- Build and manage the French forensic website and digital communication tools to meet customer expectations.
- Support BCMA in market research and analysis to identify new business opportunities in forensic and adjacent sectors.

**Qualifications**
- Degree qualified in a relevant field; graduate in criminal law is a strong asset.
- Proven experience in commercial strategy, business development, or marketing—ideally within forensic, scientific, or judicial sectors.
- Strong track record in a similar role or as a Commercial Director in a complex customer/offer environment.
- Excellent comprehension of the B2G French market.
- Deep knowledge of the French judicial system, police services, and judicial investigation methods.
- Excellent communication, leadership, and analytical skills.
- Ability to work collaboratively across teams and manage complex stakeholder relationships.
- Fluent in French and English.
- Remote work is possible, but being local to Paris, Strasbourg, Nantes, or Lyon is helpful.
- Frequent travel across France is expected.

**Sustainability matters to us** We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we count on our dedicated carbon reduction team to help us to achieve this goal

**Company description**:Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is a