Junior Salesforce Product Manager

Company DescriptionWe’re one of the world’s largest privately owned real estate tech companies and a subsidiary of Axel Springer. Our mission is to unlock everyone’s perfect place Some of Europe’s best known digital real estate marketplaces and brands form part of our Group, they are: Meilleurs Agents, Groupe SeLoger, Immoweb, Immowelt, Housell and Yad2.

We also invest in innovative business models which shape the future of how people buy, sell, rent or lend properties and hold minority participations in companies such as: PurpleBricks, Homeday, Zumper and Parcel.

Our ambition is to be the leading Employer in PropTech across Europe and this is a pivotal time to join us as we embark on this journey enabling us to help unlock everyone’s perfect place

**Job Description**:
**WHAT WE DO IN THE SALESFORCE PRODUCT TEAM**

Salesforce is the central tool used to manage the entire customer life cycle. The scope covers prospecting, sales, contract management, billing, payment and customer service.

Your mission will be to accompany the CRM users by identifying ,designing and delivering the best functionalities to support them in improving the quality of our relationships with our prospects and customers.

On a daily basis, you will work within an impact team composed of developers and Product Managers, with true Discovery and Delivery Logic.

Our current technical environment consists of SalesCloud, ServiceCloud, MarketingCloud, CPQ & Billing and SFDX for delivery. We also use the lightning console and the Tilkee and Diabolocom CTI solutions.

**Product Environment**

In order to achieve our ambitious growth objectives and maintain our agility in a context of strong recruitment, we work with a management method based on the OKR.

Our Product & Tech is organized into impact teams: A multidisciplinary team of developers and product managers focusing on bringing added value to the users

To achieve these goals, we have developed a strong Discovery process and we follow an Agile Delivery (mix of Scrum and Kanban) with several rituals: daily meetings, 2-week sprints, product demos.

**Qualifications**:
**WE ARE LOOKING FOR AN INDIVIDUAL WHO CAN**:

- Identify CRM user issues and opportunities to support our OKR.
- Understand the functional requirements by conducting discovery workshops with business teams
- Build with your impact team, solutions to be implemented on the Salesforce platform
- Write User Stories
- Test the solutions produced
- Document and communicate all improvements made
- Ensure the proper adoption of the evolutions (train our trainers or contribute to the animation of training sessions)
- Participate in the improvement of the team's Discovery and Delivery processes

**AN INDIVIDUAL WHO HAS**:

- You want to work in a multidisciplinary team to build the best possible products
- You are a good communicator, both orally and in writing
- You are rigorous and have a strong capacity for analysis, business process modeling and synthesis
- You are results-oriented and like to take on challenges
- You speak English fluently
- Experience in CRM or on the Salesforce platform is a plus

Additional Information
**WHAT WE OFFER**:

- We are one of the leading PropTech platforms in Europe. If you’ve ever rented or purchased a property then you may have used one of our classified portals. This is a great time to join us to help elevate our AVIV brand.
- A Product Management school with a clear career path and established and documented Delivery and Discovery approaches. Example with the hypothesis tree or the animation of a story map.
- A complete Salesforce solution, with a variety of business issues, allowing you to learn about the tool as a whole or to perfect your knowledge
- A technophile and stimulating work environment, management methods (OKR) that encourage autonomy and leadership
- A permanent sharing of knowledge and mutual support, a quest for excellence shared by your peers
- An exceptional working environment (generous remote work policy, an office in the heart of Paris, meal vouchers )