Chief of Staff

Company Description

MANGOPAY’s mission is to shape the future of exchanges

We empower all marketplaces and platforms by providing them with powerful and flexible payment and regulatory solutions. Since 2013, we have accelerated the success of some of the biggest names in e-commerce, retail, and cutting-edge platforms like Vinted, Rakuten, Chrono24, La Redoute, Wallapop and 2,500 + more.

Our team of over 250 talents is spread across Europe, with main offices in Paris and Luxembourg. Marketplaces and fintechs are thriving and we are looking for outstanding profiles to tackle some of the most ambitious challenges in our field and contribute to our robust growth. We are proud of our diversity and are committed to employee well-being, inclusion and equal opportunity. Working at MANGOPAY means joining a dynamic, flexible and fast-growing organization.

We just raised €75 Million with Advent International, one of the most experienced private equity investors, to scale our vision globally. It’s time to join the adventure

**Job Description**:
We’re looking for a Chief of Staff, located in Paris, to work in close collaboration with the CEO and the executive team members, in the implementation and orchestration of strategic and functional projects in a cross-functional mindset with the company's departments.

**What will you be doing ?**
- Collaborate with CEO (and executive team members) to determine and prioritize business strategies and facilitate workflows advancing them.
- Drive efforts improving the efficiency and effectiveness of the CEO and the executive team.
- Determine key performance indicators and how to measure team performance
- Assist and communicate with executives in decision-making, program management, and initiative implementation
- Improve current processes and coordinate organizational procedures for optimized efficiency and productivity
- Manage CEO preparation for important internal and external meetings and events.
- Serve as liaison between staff, executives, senior leaders, key external stakeholders and CEO, regarding company climate, project updates, proposals, and planning
- Build and develop relationships with all employees for increased efficiency and effective responsiveness into existing operations, and help to define new operational strategies, working with CEO and executives on special projects

**General Expected Skills**
- ** Leader**: You are able to get people to get things done, engage teams and to move projects forward without direct authority. You are a collaborative, good communicator with strong listening (and writing) skills. You love to take teams to the heights
- ** Excellent at analyzing**: You love diving into the data and performing complex analysis to identify strategy-oriented and growth levers.
- ** Problem solver **:You have a process-oriented mindset, solving complex problems.
- ** Empathic**: Understand business and executive board members issues and position yourself as a true partner and enabler.

**Expertise and experience**
- 8 years of outstanding experience as project management -or similar
- developed through a consulting experience at a large firm with a proven ability to orchestrate work streams.
- You master Powerpoint, Google suite, Excel and reporting tools.
- You are fluent in both French and English. English is our corporate language
- General expected skills

**Qualifications**:

- Outstanding project management skills developed through consultancy or similar roles (5/8 yrs)
- Analytical mindset with a business orientation, comfortable with reporting tools and exercise
- Strong communication and presentation skills (Oral/Written, French/English)
- Excellent interpersonal skills and ability to act as a team player.
- Capacity to collaborate and build connections with all departments and services of the company in a constructive way
- Strategic thinking and vision
- Entrepreneurial spirit with the ability to innovate, challenge the status quo and think out of the box
- A fintech/banking experience required