Account Manager, Rigid

**Date**:Oct 28, 2024

**Location**: Pontivy, FR

**Company**:Klöckner Pentaplast

**The Company**

kp is a globally recognised leader in the packaging and specialty film industry, renowned for its unwavering commitment to sustainability and innovation. The need to act on climate change has never been clearer so we incorporate sustainability into everything we do by #InvestingInBetter - creating innovative products that enhance product protection, shelf life and contribute to reducing the overall carbon footprint.

At kp, we are passionate about ensuring our customers' satisfaction, and we strive to achieve this goal by focusing all our efforts on meeting their evolving needs. Our dedication to drive a positive change in the packaging industry with a focus on quality and sustainability has earned us a reputation as a trusted partner for businesses worldwide.

**Purpose of the job**:We're seeking an Account Manager to manage the growth of all the customer accounts in their Account portfolio, including the identification and development of new business; Expanding and managing relationships inside customers organisations to enable cross-selling, expansion and growth of business.

**Key tasks and responsibilities**:

- The overall Management and development of the Account Portfolio.
- Agree and achieve objectives for their Account Portfolio.
- Manage and develop market research to increase market penetration and increase sales potential.
- Develop and maintain systems with customers to increase reliability of sales forecasts.
- Agree and develop systems and processes to manage and resolve customer service issues. This should utilise the knowledge gained from external relationships, internal experience and business capability.
- Jointly facilitate the development and maintenance off effective working relationships between internal and external, throughout the business.
- Adherence and maintenance of company commercial processes using required tools and systems (Salesforce/NPPI/NOC).
- Management of nominated specific projects.
- Collation of market data.

**Functional knowledge and technical skills within own and other areas**:
Sales experience in the packaging sector is a must. Numerically capable with analytical and problem-solving ability. The ability to make sound business decisions in complex situations. Project management skills. Relationship-building, influencing cross-functionally and in a complex matrix environment.

**Educational requirements/qualifications and experience**:
Educated to degree standard or equivalent. - Established IT skills to include CRMs (preferably Salesforce) Windows NT, MS Office, Outlook, Excel, Access Database.

**Key competencies**:

- French Citizen
- Fluent in English
- Excellent communication, written and verbal, including internal and external communication.
- Good organisational skills, time-management, planning and attention to detail.
- Numeracy and manipulation and management of data.

At kp, Diversity, Equity and Inclusion is vital to our global success. We welcome applicants from all identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. We aim to create an inclusive culture where our employees feel empowered to play to their strengths and see themselves reflected in the organization without regard to race, gender, religion, national origin, age, veteran status, disability, sexual preference, marital status, or inclusion in any other protected class.