Building & Facilities Finance Analyst

**Job Description**:
**About AXA**

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.

**About the entity**

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

- State-of-the-art Data Technology to drive customer experience
- State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
- High-Performing Global Team for stronger partnerships with AXA entities

**Job position pitch**

**Where will you be in the organization?**

The Service Delivery Officer is a newly created role within the Global Building and Facility Management department. The Service Delivery Officer (SDO) is a newly created position within GO Facilities.

His role is to support financial and operational efficiency of the building portfolio. It includes 28 sites across 13 countries, with four sites directly managed by facility managers in France, Portugal, Morocco, and Malaysia. In other countries, the offices are leased from other AXA entities within the respective countries. The role is expected to contribute directly to the optimization of operational costs and ensure alignment with global standard

**About the job**

**Job purpose**

As a Service Delivery Officer, you will coordinate activities related to the building portfolio globally. Your role includes supporting financial processes, assisting with contract administration, and ensuring accurate reporting of both financial and non-financial data. You will collaborate with facility managers at the directly managed sites and work closely with AXA hosting entities in other countries to ensure efficient and aligned facility operations. You will also be responsible for identifying and communicating opportunities for cost savings and process improvements.

**Main missions**

As a Service Delivery Officer, you will coordinate activities related to the building portfolio globally. Your role includes supporting financial processes, assisting with contract administration, and ensuring accurate reporting of both financial and non-financial data. You will collaborate with facility managers at the directly managed sites and work closely with AXA hosting entities in other countries to ensure efficient and aligned facility operations. You will also be responsible for identifying and communicating opportunities for cost savings and process improvements.

**Expected skills & experience**

We are looking for someone with the following experience and skills:
**Education**:
Degree in management, finance, facility management, or a related field.
- Knowledge:
Strong understanding of real estate or facility management is essential, with experience in operational support and financial processes.
- Experience:
At least 5-6 years of experience in a similar role, preferably within large organizations or in facility management, finance, or operational roles. Experience in identifying and implementing operational improvements or cost-saving measures is a plus.

**Skills**:

- Strong financial analysis and coordination skills.
- Ability to work effectively with multiple stakeholders across different countries and regions. Ability to resolve conflicts and manage competing priorities among different teams.
- Excellent organizational and administrative skills.
- Strong communication skills and ability to collaborate across departments. Capacity to explain financial and operational insights in a clear and actionable way.
- Proficiency in financial reporting tools and data analysis.
- Languages: Fluent in English and French; additional languages are a plus.
- Technical Skills: Proficiency in Excel, PowerPoint, and Word; knowledge of facility management software is a plus.

**What we offer**

We bring together the expertise, cultural diversit