Technical Project Manager for Connected Services

Unleash Your Potential at L'Oréal's Beauty Tech
For more than a century, L'Oréal has devoted itself solely to one business: Beauty. Present in 150 countries across five continents and with EUR42 billion consolidated sales, L'Oréal is the global industry leader. With 37 global beauty brands across four divisions, L'Oréal offers beauty for each covering all beauty categories and catering to all beauty desires. With the acquisition of the Australian brand Asop in 2023, the Group continues to expand its portfolio through targeted acquisitions as part of its drive to create the future of beauty.
Today, L'Oréal includes more than 2,000 tech positions and is constantly growing. Beauty Tech is changing the game and leading the shift towards new consumer realities and a digital disruption. Championing Beauty Tech, we invent the beauty of the future while becoming the company of the future.
Beauty Tech is how we know our consumers intimately, augmenting their beauty journeys with unparalleled diverse and sustainable experiences. Beauty Tech equips the Group with the key assets it needs to conquer this new world, where Tech has become strategic. With this ambition, L'Oréal continues to recruit diverse, innovative, skilled and passionate minds in different tech domains such as Data, Digital, Cloud, Cyber Security, IT Architecture, DevOps, Applications and Infrastructure.
YOUR FUTURE TEAM
The Connected Beauty Team belongs to the L'Oréal Global Beauty Tech and to the O+O IT services domain.
We support L'Oréal ambitions to deliver innovative services and solutions and to become the leader player in Beauty Tech.
What a day in the life of the Technical Project Manager for Connected Services looks like:
If you are willing to join an agile, innovative and super inclusive team, this job is for you
THIS IS WHAT YOU WILL NEED TO SUCCEED
First and foremost, we love people that are curious, collaborative, eager to have an impact, proactive and who value innovation, autonomy, and team spirit.
Secondly, in this specific position, it will be important for you this competencies:

- Agile Facilitation and Coaching: Lead and facilitate Agile ceremonies (daily stand-ups, sprint planning, sprint reviews, retrospectives) fostering a collaborative and self-organizing team environment. Drive continuous improvement of Agile practices within the team through metrics tracking and process refinement.
- Backlog Refinement and Sprint Execution: Collaborate with the Product Owner to refine the product backlog, ensuring user stories are clearly defined, estimated, and technically feasible. Actively participate in sprint planning, helping the team commit to realistic sprint goals. Monitor sprint progress, identifying and removing impediments blocking the team's velocity. Shield the team from external distractions, enabling focused development work.
- Stakeholder Management and Communication: Facilitate transparent communication within the team and with external stakeholders. Proactively communicate project status, risks, and dependencies to ensure alignment and timely delivery.
- Production Support and Incident Management: Work closely with the RUN team to troubleshoot and resolve production incidents, providing technical expertise and guidance. Participate in post-incident reviews to identify root causes and implement corrective actions to prevent future occurrences. This includes analyzing logs, metrics, and code to diagnose and fix issues, as well as collaborating on preventative measures.

Project Management
- Cross-Project Coordination: Orchestrate communication and dependencies across multiple projects, ensuring alignment on timelines and deliverables. Facilitate the resolution of cross-project conflicts and resource allocation challenges.
- Release Management: Maintain and track the release plan, communicating updates and potential roadblocks to stakeholders. Collaborate with the development team to ensure releases are on schedule and meet quality standards. Proactively identify and mitigate release risks.
- Technical Liaison: Act as a technical liaison between the development team and business stakeholders, translating technical concepts and requirements. Consolidate and communicate technical alerts and challenges from the team to relevant stakeholders.

Technical Leadership and Contribution
- Technical Design and Documentation: Lead the pre-analysis of SDK documentation and APIs, identifying potential integration challenges and opportunities. Critically evaluate REST API designs, proposing improvements and challenging existing implementations based on best practices and performance considerations. Create and maintain comprehensive technical documentation, including technical specifications, architecture diagrams, API integration guides, and testing documentation.
- API Testing and Validation: Possess practical experience with API testing tools (e.g., Postman, Swagger UI, Insomnia) to validate API functionality, performance, and security.