Content Designer

**Our mission**? Creating the freedom for SMEs to succeed in business and beyond, by delivering Europe’s leading finance workspace. We combine business-class tools (seamless invoicing, spend management, and pre-accounting) with unwaveringly attentive 24/7 support, designed to help businesses breeze through all things finance.

**Our journey**: Founded by Alexandre and Steve in July 2017, Qonto has rapidly gained trust, serving over 500,000 customers. Thanks to our wonderful team of 1,600+ Qontoers, we also made it to the LinkedIn Top Companies French ranking

**Our values**:
**Customer focus |** Prioritize customers in everything you do

**Ownership |** Own your part, get things done

**Teamwork |** Make (team)work easy

**Mastery |** Continuously raise the bar

**Integrity |** Always do what’s right, and respect people

**Our beliefs**: At Qonto, we're committed to fostering a welcoming environment where everyone can thrive. We prioritize evaluating applicants based solely on skills and potential, ensuring diversity with 50% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality.

Discover the steps we took to create a discrimination-free hiring process.

Content Designers at Qonto use words, content, and systems to deliver the best experience and create the finance solution that energizes European SMEs.

Qonto’s Content Design team consists of **20** highly-skilled professionals, including leads, experts, and senior roles, representing almost **10** different nationalities and backgrounds.

‍‍ **As a Content Designer at Qonto, you will**
- **Design end-to-end content experiences** from information architecture and user flows to clear, contextual copy, making sure every touchpoint feels seamless and intuitive;
- **Lead content system evolution** by creating scalable patterns, content principles, and design system components;
- **Own the complete project lifecycle** from user and semantic research, benchmarking, constraints analysis all the way through to **localization** and **technical implementation;**:

- **Spot content opportunities** that influence our product roadmap and business outcomes;
- **Collaborate as a strategic partner** in cross-functional teams, jumping in from day one to help shape design and product vision;
- **Champion content design practices** by mentoring design and product peers, setting content design standards, and advocating for user-centered content decisions across the organization.

**What you can expect**
- **Join a team of 16 Content Designers in a mature, vibrant, and diverse design studio** of 90+ professionals from 15+ nationalities where content design drives strategic decisions;

Work alongside amazing people from **Tech, Legal, Compliance, CS, and external partners;**
- **Shape content with strategic impact**, from naming features and developing branding concepts to designing meaningful in-app content patterns;
- **Enjoy a continuous learning culture** and benefit from Qonto's structured approach to helping you grow professionally, and commitment to always raising the bar;
- Work with a variety of different tools and methodologies, and experiment with AI-based ones to **build content design capabilities** and help shape how the role evolves.

**About your future managers**

Our UX Writing team is spearheaded by Mélanie, Fiorella, and Andrea.

**Their background**:
Our Content Design team is spearheaded by Mélanie, Fiorella, and Andrea.
- **Mélanie** worked as a translator and copywriter in different sectors including tourism, subtitling, and engineering before becoming specialized in luxury. She joined Qonto in 2020 to dive into product content. Now she and her team focus on the core banking features - everything from cards and transfers to financing and savings.
- **Andrea** has been shaping UX at Qonto since 2021. With his background in communication and content design for behavioral change, he leads a team putting content efforts on our financial tools - think invoicing, bookkeeping, spend management, and cash flow monitoring.

Each brings unique experience and perspective to the team, from Mélanie's structured approach and deep understanding of Qonto, to Fiorella's decade-long expertise in UX Writing, and to Andrea’s organization and attention to detail, elevating our product to new heights.

**About You**
- **Content design mastery**: You've got solid linguistic and UX design skills and can help guide design teams in making smart and strategic content decisions;
- **Language proficiency**: You're fluent in English. Bonus points if you also speak French, German, Spanish, Italian, Portuguese, Dutch, or Flemish
- **Team player**: You've worked closely with Product Designers, Product Managers, and Developers, and know how to make cross-functional collaboration work effectively in fast-paced environments;
- **Business impact focus**: You understand that content isn't just about pretty words