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Senior Programme Manager/ Business Analyst (f/m/d) At HSBC, we're a trusted international organisation with a global customer base of around 39 million customers worldwide through a network that covers 62 countries and territories. In Europe, our ambition is to become the leading international wholesale bank and we need talent like you to help us meet our ambition. Whether you want a career that could take you to the top or in an exciting new direction-we offer opportunities, support and rewards that will take you further. **HSBC has been certified as "Top Employer 2024" in Europe** This recognition from the "Top Employers Institute" acknowledges our outstanding HR practices and recognizes HSBC as HR leaders in France, Germany, Italy, Luxembourg, Poland, and Spain." Come visit our career website to know more Here in France, you'll help evolve and grow our business. The France DBS (Digital Business Services) Transformation team is a local change practice driving changes for our global business and functions by accelerating, orchestrating, and delivering outcomes that help HSBC achieve its strategic priorities and add value to its customers. The team brings in best of class execution skills, design led approach and deliver at pace to translate and achieve the desired business outcomes on large, complex, cross-business and function projects as well as certain local regulatory initiatives. The scope covers all current HBCE markets. The role holder has to be based in Paris. Are you rigorous and customer oriented? Do you have 8-12 years of experience in a Programme Manager/ Business Analyst role or as a consultant? An experience of managing large teams and resources located remotely? Do you enjoy evolving in a complex and changing environment? You want to work with varied business & functions, through various technologies and of course you like the project environment? If you answered yes to any of these questions, we want to hear from you **What you will do**: - Plan, mobilise and lead programs of high complexity and scale from definition to closure. - Perform Analysis with business/ functions to define operational solutions/ models. - Manage Change management (analysis and implementation) to integrate change in a sustainable way and monitor benefits. **In this role you will**: - Be responsible for the end to end delivery of the programs, proactively balancing scope, schedule, budget, risks, team, outcomes and benefits. - Manages responsibilities, objectives and task allocations for the programs to ensure the individuals are being used in accordance with their skills. - Anticipate and manage stakeholders expectations. - Identify and analyse complex problems involving wider teams; generate feasible and creative solutions considering all aspects and consequences; lead brainstorming meetings to discuss and/or resolve problems. - Challenge requirements and designs, propose innovative business solutions to realise agreed business outputs. - Coordinate, prioritize and document the requirements. **Requirements**: - Fluent English required, French appreciated. - Strong organisational skills and ability to pick up work right away in any phase. - Excellent communication (orally and in writing), interpersonal and negotiation skills. - Ability to motivate and lead people, employing appropriate management styles. - Ability to decision making. - Project management certifications (PMP, MSP, Prince 2 or Agile PM) - Optional. - Certified Business Analysis Professional (CBAP) - Optional. - Lean Six Sigma Black Belt/Green Belt - Optional. Even if you feel you do not meet 100% of our qualifications, we encourage you to apply, if you believe this role is right for you. **What you'll get in return**: - We'll help you progress your career, including access to development programmes, mentoring and coaching, as well as world-class training through HSBC University. - You can work your way and will have a say in when, where and how you and your team flexibly work together. - Our benefits will give you financial security, and can include: a business savings plan, a collective pension savings plan, an employer contribution, a restaurant voucher according to your location and a time savings account. - Our family-focused benefits can help you to support your loved ones and include : partial reimbursement of childcare costs, allowance for parents of children with disabilities, days off for key events (weddings, moving house), parental and birth bonuses, breastfeeding leave. - We'll give you a huge range of resources that support your mental, physical and social well-being, including sessions of yoga, sophrology and mindfulness, 5 weeks paid vacation and for managers training course dedicated to staff development. - You'll have opportunities to work internationally - this can be your place to start and branch out to anywhere we have offices. - You'll be able to join our Employee Resource Groups that bring together colleague
