On-site Customer Support Representative

il y a 5 jours

Paris, France Gold Group Temps plein

**Are you ready to join a reputable leader in scientific solutions, backed by a global service network?**

**We are seeking a dedicated On-Site Customer Support Representative for a Global organisation, providing analytical solutions, services, and expertise that contribute to the success of laboratories worldwide.**

**How you will make an Impact**:
As an On-Site Customer Support Representative, you will play a critical role in the company's after-sales service strategy. Working closely with your manager and colleagues, you will be responsible for optimising customer visits while adhering to company guidelines. Your objective will be to ensure the company's presence at client site, contribute to revenue growth, and enhance the company's reputation.

**In this role you will**:

- Collaborate with service technicians/engineers, QHSE site referents, regional managers and service provider managers
- Work closely with off-site or customer-specific support services
- Collaborate with sales and purchasing departments
- Request quotes from service providers
- Organize and monitor interventions with service providers
- Communicate with customers
- Plan preventive and/or curative maintenance
- Plan Instrument Validation Services
- Update the company database, and customer when applicable
- Provide the information necessary for the correct invoicing of services

**We are looking for people who have**:

- Experience in sales administration or procurement/logistics
- Experience with an ERP
- Level or Diploma Bac+2 to Bac+3 in administrative and commercial management and/or equivalent experience
- Customer relations
- Must be fluent in French Must be based in the Paris region or happy to relocate to Paris

**Benefits**:

- Base Pay Range: €35,000 - €40,000
- 25 vacation days.
- 14 days of rest days.

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

  • Customer Support Representative

    il y a 16 heures

    Paris, France Essence Coaching Group Temps plein

    Customer Support Representative - Spanish & "English"Are you a Spanish-speaking professional with a passion for exceptional customer experience and technical troubleshooting? We’re looking for a dedicated Customer Support Representative (Spanish/"English") to join our international team in Bulgaria. This is your chance to be part of a dynamic multilingual...

  • Customer Support Representative

    il y a 3 jours

    Paris, Île-de-France Essence Coaching Group Temps plein

    Customer Support Representative - Spanish & English Are you a Spanish-speaking professional with a passion for exceptional customer experience and technical troubleshooting?We're looking for a dedicated Customer Support Representative (Spanish + English) to join our international team in Bulgaria. This is your chance to be part of a dynamic, multilingual...

  • Stage - Customer Support Representative

    il y a 1 semaine

    Paris, Île-de-France FoodFlow Temps plein

    Descriptif du posteAu cœur de l'équipe Opérations, ton rôle sera d'accompagner les clients dans leur expérience FoodFlow.Nous recherchons un(e) Customer Support Representative, tes missions seront les suivantes :Le suivi des livraisons : tu seras la personne garante de notre qualité de service. Tu suivras au quotidien le déroulé des livraisons afin...

  • French Customer Support Representative Lisbon

    il y a 14 heures

    Paris, France Cross Border Talents Temps plein

    French Customer Support Representative Lisbon (Relocation Support Provided)Job Openings French Customer Support Representative Lisbon (Relocation Support Provided)About the job French Customer Support Representative Lisbon (Relocation Support Provided)Are you looking for an international career adventure in one of Europes most exciting cities? Join our team...

  • French Customer Support Representative

    il y a 3 jours

    Paris, Île-de-France Cbtalents Temps plein

    French Customer Support Representative Lisbon, Portugal | Work & live under the Portuguese sunReady to mix work with adventure?Join a global leader in customer experience, and become part of a vibrant, multicultural team helping some of the worlds most exciting brands deliver exceptional service.As a French Customer Support Representative, you'll be the...

  • Dutch Speaking Customer Service Representative – Lisbon

    il y a 11 heures

    Paris, France Lingo-nova Temps plein

    Join to apply for the Dutch Speaking Customer Service Representative – Lisbon (On-site) role at Lingo-nova This range is provided by Lingo-nova. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base Pay Range Location: Lisbon, PortugalWork Model: On-siteStart Date: 8 January 2026 Working Hours Monday...

  • Junior Customer Support Representative

    il y a 3 jours

    Paris 9e, France Goodays Temps plein

    Goodays (formerly Critizr) is Europe's leading Customer Interaction Management Platform. Founded in 2012, our vision is to make commerce better for everyone - for merchants and customers. We tackle one human interaction at a time, at scale, without losing that welcomed personal touch. Our mission is to provide our clients with a Customer Interaction...

  • Travel customer representative

    il y a 22 heures

    Paris, Île-de-France Getaway Travel Agency Temps plein

    Company DescriptionOur Arizona-based travel agency, specializing in Disney vacations, cruises, and Eurotrips, is looking for enthusiastic individuals to join our worldwide team. Work from anywhere, enjoy flexible hours and explore the world while making dreams come true for our clients.Role DescriptionThis is a part-time or full-time remote role for a Travel...

  • French Speaker Customer Support Representative

    il y a 13 heures

    Paris, France AVEC Human Resources Services Temps plein

    Description de poste Customer Support Representative Remote Work from GreeceFrench C2 | English B2 Are you looking to work for global brands while enjoying Greeces beaches, rich culture, and Mediterranean lifestyle?This opportunity allows you to combine professional development with a work & travel experience in an international environment. The Role As a...

  • Customer Experience/Support Representative

    il y a 22 heures

    Paris, Île-de-France Brevo Temps plein

    At Brevo, we're not just building a CRM. With our technology, we're helping millions of organizations build lasting relationships with their customers. From emails and SMS to WhatsApp, Chat, and Marketing Automation, our tools are intuitive, powerful, and built to scale with every ambition. We give businesses a clear view of the customer journey, so they...