Key Account Manager
il y a 2 jours
**About**: **Insurte** est un courtier en assurance digital opérant à l'international. Spécialiste de l'assurance voyage en ligne depuis **15 ans**, nous protégeons chaque année plusieurs centaines de milliers de voyageurs à travers le monde. Insurte est la rencontre de deux expériences complémentaires : l'expertise dans le secteur de l'assurance et la connaissance des technologies web émergentes et des habitudes d'achat/consommation en évolution. De cette fusion est née une conviction commune : bousculer les méthodes traditionnelles de protection des voyageurs. Et offrir l'expérience la plus simple, accessible et moderne en matière d'assurance voyage et santé à l'étranger. Couvrant tous les voyageurs, toutes les destinations. Pour plus de sérénité. - Soutenue par une équipe d'experts, Insurte est la solution offrant l'assurance voyage et santé la plus personnalisée pour tous, partout. As a Key Account Manager, you will be responsible for onboarding, managing and growing B2B and B2B2C client accounts, ensuring their satisfaction and optimizing our service offerings. Your responsibilities will include: - Maintaining regular client contact to ensure satisfaction while ensuring adherence to contractual requirements. - Monitoring market trends, competitor activities, compliance, and product strategies to enhance partnerships. - Overseeing the implementation of new products and systems, from scoping to deployment. - Leading and contributing to special projects in agreement with the CCO. - Collaborating with internal teams, including developers, marketing, administrative teams, and management, to ensure seamless execution. What we expect from you: - Onboard, manage, and develop client accounts, ensuring satisfaction and long-term partnerships. - Resolve escalated issues and provide strategic solutions. - Monitor the performance of client systems, products, and sales results. - Drive projects by setting and meeting implementation deadlines. - Maintain strong relationships with internal and external stakeholders. - Continuously improve your skills and industry knowledge. **Preferred Experience**: - Experience in key account management with Global accounts, ideally in the travel insurance sector or in the Travel industry or in the Insurance sector. - Fluency in English (written and spoken). - Ability to work in a fast-paced environment with multiple stakeholders. - Excellent communication, customer service, and relationship-building skills. - Strong problem-solving abilities and a proactive mindset. - Strong analytical skills and the ability to assess market trends. **Recruitment Process**: Our hiring process typically takes 15 days from initial screening to the final decision. - Screening with Antoine our Chief of Staff - Meeting with Madjid our CCO - Meeting with Stéphane our CEO **Additional Information**: - Contract Type**:Full-Time**: - Start Date**:01 April 2025**: - Location**:Caen**: - Experience**:> 5 years**: - **Possible full remote
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