Head of Operational Costs Analytics Office

You will report directly to the Head of Transformation Management Office, and you will work closely with the CTO, business leaders, Finance and other members of the COO team to identify opportunities for business transformation and simplification thanks to analytics on management expenses.

You will manage a team of functional cost controllers.

Major tasks are:

- Support the Comex-functions in their transformation, following-up management expense evolution and impacts; following defined KPIs (financial and non-financial) aligned with strategic plans; and organizing and maintaining pace with communication around reporting and KPIs analysis,
- Advise Comex-functions in terms of most efficient budget strategy (budget construction and budget usage/ management),
- Develop a set of tools, processes and analysis and enhance cost analytical structure, in coordination with GCCB, to monitor management expenses impact on BU performance,
- Track Transformation financial goals and support business cases creation and analysis,
- Identify/ escalate in timely and effective manner issues that may arise to allow a decision-making process, arbitrage and/ or action plan implementation,
- Coordinate IT costs monitoring with IT controlling team to monitor impact on Comex-function and to ensure projection consistency; and coordinate payroll projection with Group HR / social controlling team, monitoring HC and payroll development and challenge payroll projection-drivers (turnover, social charges rates ),
- Build and maintain strong and privileged relationships with BU leaders and their respective transformation business partners, HR business partners, GCCB, FP&A and wider finance in order to collect, use, provide data in an efficient way.

**Key duties and responsibilities
- Cost reporting
- Within the transformation framework, collect / define Key Performance Indicators (financial and non-financial) with Comex-functions answering strategic plan stakes and allowing performance analysis with a focus on operational efficiency and transformation follow-up with leverage on operational performance, monitor KPIs on a quarterly basis and propose action plans (if necessary),
- Ensure dynamic cost monitoring with all stakeholders, alert them to any dysfunction observed and ensure implementation of corrective actions,
- Identify good practices (template / master data review ) and transpose them when appropriate,
- Ad hoc analysis on demand.
- Cost planning
- Within the transformation framework, coordinate data-quality review and ensure analytic model compliance to anticipate budget elaboration and to feed budget updates and forecasts,
- Coordinate the budget process for Comex-functions and support Comex-functions in developing, monitoring and respecting their budget,
- In close collaboration with Group HR, participate in the internal workforce budgeting and monitoring, establishing HC trajectory, payroll projection drivers and principles,
- Measure the costs of business initiatives and strategic projects (growth initiatives, innovation initiatives and improvement of quality of service),
- Initialize, propose and promote the budget ownership distribution to ensure the budget responsibilities on transversal expenses are endorsed and embodied.
- Cost modelling, In close collaboration with GCCB
- Ensure good understanding of the cost model for Comex-function and BU, and support them in analysis,
- Participate to cost model enhancement.
- Team management
- Supervise, establish, lead and coach the functional control team and community,
- Engage team and motivate them to achieve a high level of performance,
- Anticipate the necessary development of employee expertise to meet the increased demands linked to the implementation of new insurance standards,
- Support process changes, in a context where data is a key issue for the company.

**Required experience & competencies
**Experience**:

- Approx. 15 years of work experience in cost controlling department,
- Extensive understanding of costs planning and cost modelling,
- Robust understanding of reporting processes,
- Preferred: Industry knowledge of Insurance/reinsurance business, Preferred: Good knowledge of IFRS 17 and Solvency 2 impacts on management expenses reporting.

**Soft skills**:

- Conscientious, curious and enthusiastic,
- Well organized, efficient and autonomous,
- Analytical and thorough,
- Flexible and reactive in order to respond to a constantly evolving environment,
- Team player, collaborative spirit, Trustworthy, honest and high ethical and personal standards.

**Managerial competencies**:

- Influence positively and energize individuals and teams,
- Demonstrate empathy and verbalize targets,
- Empower and create confident teams,
- Continually develop people and demonstrate ability to innovate,
- Team Spirit - Helps his/her colleagues and facilitates working relationships,
- Feedback - Gives and takes into consideration constructive remarks, with his/her management, peers, em