Head of Operations

il y a 2 semaines

Paris, Île-de-France SOHO Group Temps plein

Job Description

The Head of Operations will be responsible for the comprehensive management of Arabica in France, ensuring sustainable business growth, operational excellence, and strong brand positioning in the market. Acting as a
Head of Operations
, they will lead the team, optimize processes, and ensure compliance with quality standards and brand experience. This role will also oversee
logistics and supply chain management
,
human resources
, and the
establishment of key performance indicators (KPIs)
to drive efficiency and profitability.

Key Responsibilities

  • Strategic Management:
    Implement and execute Arabica's strategy in France, aligned with the brand's global objectives.
  • Operations & Expansion:
    Oversee daily store operations, ensuring efficiency, quality, and profitability.
  • Financial Management:
    Control budgets, P&L, and optimize costs without compromising the customer experience.
  • Supply Chain & Logistics:
    Supervise inventory, procurement, and vendor relationships to maintain an optimized supply chain.
  • Human Resources & Team Leadership:
    Recruit, train, and develop high-performing teams, fostering an organizational culture aligned with Arabica's values.
  • Performance Management:
    Define and implement KPIs to track and enhance operational efficiency and business growth.
  • Stakeholder Relations:
    Coordinate with suppliers, partners, and franchisees to ensure smooth and effective operations.
  • Regulatory Compliance:
    Ensure that all operations adhere to local regulations and internal quality and safety standards.

Requirements

  • Proven experience in
    operational management, supply chain, and expansion
    , preferably in the
    coffee industry, F&B, or franchise business model
    .
  • Strong background in
    logistics and HR oversight
    .
  • Deep knowledge of the
    French market and its regulations
    .
  • Strong
    leadership, negotiation, and financial management skills
    .
  • Analytical mindset with the ability to
    define and track KPIs for operational success
    .
  • Fluency in
    French and English
    .

What We Offer

  • Opportunity to lead the
    development of a global brand
    in the French market.
  • A
    dynamic and challenging environment
    with growth opportunities.
  • Competitive compensation and benefits
    aligned with the role.

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