Customer Experience Advisor, Cdi
il y a 3 jours
CUSTOMER EXPERIENCE ADVISOR
Within COTY Luxury division, in a fast-paced and international environment, the E-Commerce DTC team is looking for a Customer Experience Advisor for a high-end skincare brand. You will participate in the satisfaction and loyalty of our international customers and support the e-commerce activities in Europe and UK.
**MAIN RESPONSIBILITIES**:
**QUALIFICATION**:
Mini 2 years of experience as Beauty Advisor or Sales Advisor for a luxury Brand
Strong sensibility/knowledge to the luxury skincare brand
Digital savy
Demonstrate great flexibility and attention to detail
Excellent verbal & written communication skills
Confidence, patience, politeness and diplomacy, when dealing with difficult situations
Listening skills, to understand customers’ requests
Fluent in English & French are mandatory, another language (German, Italian, Spanish) is a plus
A well-developed sense of humor
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