Stage - IT Product Owner

Référence de l’offre
250001AJ

Type de contrat
Stage

Niveau d'expérience
Etudiants

Société du groupe
AXA Group Operations

Famille métierIT, Data & Transformation

Localisation
PARIS

**Votre rôle et vos missions**:
**About AXA**

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.

**About the entity**

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

- State-of-the-art Data Technology to drive customer experience
- State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
- High-Performing Global Team for stronger partnerships with AXA entities

Where will you be in the organization?

The department / team

Identity Global Products (IGP) is a large and global department in AXA Group Operations, composed by ~150 team members, mandated to design, implement, deploy and operate globally shared products linked to identity & access management domain for:

- Employees working for AXA
- Users/partners working for AXA business,
- Customer users of AXA

In essence, the IT Identity Department is the guardian of the company’s digital identity, ensuring the right people have the right access at the right time. It’s a critical function that helps maintain the integrity, confidentiality, and availability of the company’s information assets.

Currently transformed thanks to major IT transformation programs, we aim to become leader on the market in terms of practices and technologies.

**About the job**

Job purpose

As an IT Product & Service Owner intern, your main objective is to assist Product Managers, Product Owners and Service Owners for our 6 Global Products by coordinating key stakeholders in product management and service management activities.

Main missions

Your responsibilities include:

- Maintain up-to-date department governance description and calendar, and support product teams in the preparation of important governance meetings
- Coordinate the different Identity Global Product Owners to identify, qualify and formalize product and project dependencies. Prepare the inputs and follow the outputs of the global AXA Group Operations Big Room Planning Meetings (Yearly and Quaterly) gathering +50 other product owners
- Manage the lifecycle of Identity Global Products Demand Catalogue teams in synchronization with ServiceNow teams to create/modify/delete Catalogue Items
- Coordinate department continual improvement process by:

- Ensuring improvement plans are properly managed and followed
- Analyzing situation to identify improvement opportunities and gaps
- Organizing regular workshops
- Maintain department knowledge base (ServiceNow, Confluence, Sharepoint) including:

- Persona
- User Stories
- Product Presentation
- User Guides
- Problems
- Department Operating Model and associated Processes
- Fresh News, Lesson Learned, Customer & Entity Testimonies
- Organize and animate a quarterly backlog review with all Identity Global Products Product Managers, Owners and Service Owners
- Support Department Management teams in the management of department portfolio (projects,

improvement initiatives, etc.)
- Build regular reports to Product and Service Owners by defining and monitoring key performance

indicators

During this internship, you will develop key skills and expertise which will be valuable for your career on:

- Project management
- Product management (including agile methodology)
- IT Operations and Service Management best practices
- Usage of corporate tools (O365, JIRA, Confluence, ServiceNow, etc.)
- Knowledge on identity solutions and cybersecurity
- Analytics capacity and business understanding
- Working in multi-cultural, complex, international and matrixial company

You will have also access to different e-lear