IT System and Application Support Admin

il y a 6 jours

Paris e, France Riverbank S.A. French Branch Temps plein

RiverBank’s mission is to be the digital bank that makes financing to SMEs and Real Estate professionals easy.

From our offices in Amsterdam, Paris and head-office in Luxembourg we act as a niche lending specialist. Our core focus is to grant loans to Small and Medium Enterprises and Real Estate Investors in Europe using a fast, flexible and reliable IT platform.

RiverBank operates under a full and universal European Banking Licence delivering a one-stop shop approach in the entire EU.

As a young company, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong teamwork. RiverBank will offer an entrepreneurial environment within the regulatory banking framework - a place for people to learn, to achieve and grow. Our culture will promote diversity and individual perspectives in an international environment, represented by more than 15 nationalities.

At RiverBank, we cherish our employees and foster a culture of learning and improvement. From your first day - where you will join a dedicated program to ensure your integration is successful - until many years later, you will be given the required resources to develop personally so that your career at RiverBank gives you a meaningful and lifelong learning experience.
- **Department Profile**:_

The IT Systems and Application Support Administrator will report to the CTO and will be responsible to monitor the performance of the Bank’s IT systems and infrastructure, including maintenance and upgrades of core systems, and will provide support to the Bank’s employees to solve their daily technical issues with software
- **Primary Responsibilities**:_
- Provide day to day IT support across all departments, branches and subsidiaries of the company
- Monitor IT performance and security metrics
- Liaise with 3rd party IT infrastructure providers to solve issues or manage upgrade/install
- Follow up of tickets entered into the tracking system (GLPi)
- Enquire and report IT-related incidents in the incident management tool
- Develop training materials and procedures, as well as give training sessions
- Weekend on-call support might occasionally be required
- **Skills required**:_
- Bachelor degree or equivalent
- 3 years of relevant experience
- Knowledge of Windows 2012 R2 and VMware vSphere infrastructure
- Knowledge of Windows 7 and Windows 10
- Knowledge of Kubernetes and Linux operating systems
- Hands on working experience in implementing and maintaining infrastructure of an Enterprise Data Center using VMWare
- Cybersecurity training and good practices for system administrator
- Good communication skills to include documentation of IT procedures
- Problem solver
- Ability to work in a team
- Fluent in English & French

**Language**:

- English (required)
- French (required)

Work Location: Hybrid remote in 75008 Paris 8e

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