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Receptionist / Mailroom Clerk
il y a 2 semaines
JLL supports the Whole You, personally and professionally.
Job Summary & Goals
The Receptionist reports to Junior FM Manager and is responsible for providing support to ensure facilities hospitality services are provided in an effective and efficient manner.
Essential
**Responsibilities**:
Provide superior customer service that meets the client’s expectations.
Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.
Receiving Letters/Parcels/Couriers/Boxes and organize them in the Mailroom with registration and delivering to exact department.
Maintain reception area and Mail room neat, tidy and good working condition at all times.
Daily check of VIP kitchenette and VIP meeting room, for cleanliness, and temperature
Provide front of house and reception services for the client directly.
Handling the client’s reception duties with care, commitment and always in a courteous manner.
Managing and responding to the client’s customer’s requirements and requests to ensure a high level of customer support to the JLL clients.
**Support with events**: register VIP visitors and announce to the host.
Management of visitor access and register visitors in the Special VIP events.
Handle couriers and post deliveries and collections.
Register all outgoing Post in the Post office website.
Supporting Facilities Coordinator in her absence with Waste (EKÁER) registration
Maintaining accurate and efficient management information systems.
Book taxis in line with the client’s policy and procedures.
Ensure all activities are carried out are in accordance with Health and Safety policies.
Follow established escalation and incident reporting procedures.
Adhere to JLL’s business conduct by ensuring compliance with the firm’s guidelines, procedures, and strategies.
Seek ways to constantly reduce costs and improve operational standards.
Other tasks and duties as required by his supervisor.
**Qualifications**:
French and English speaker
Pro-active and hands on - happy to support other Team members.
IT Skills, Outlook, Excel, Word
Professional, friendly, and welcoming attitude
Good attention to detail
Ability to show initiative
Excellent communication skills
Customer service background
Experience of working within a high
- profile corporate environment
Reception or hospitality experience
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.