Medical Information

**Description Overview**:
As a major player in consumer health and cosmetics, Perrigo is an American pharmaceutical company committed to supporting the health and well-being of consumers through a unique portfolio of market-leading brands such as Phytosun Aroms® (Aromatherapy), Clément Thékan® (Veterinary), Bi-Oil® and Eau Précieuse® (Dermo-cosmetics), Compeed® (Bandages) and XLS Medical® (Slimming).

We recently acquired HRA Pharma who is historically centered on women’s health and has become the European leader in emergency contraception and in compromised skin. With ambitious projects in the pipeline, including innovative Rx-to-OTC switches, we are committed to bringing a range of innovative products and services to market, particularly in areas of unmet customer needs.

Our vision is to _make lives better by bringing Quality, Affordable Self-Care Products that consumers trust everywhere they are sold_.

**Scope of the Role**:
As part of the Global Patient Safety team, you will be our expert partner for medical information related questions within the department as well as for customers, national and international regulatory authorities.

In this role you will be working closely with the management team & internal stakeholders to update and develop the strategy for Medical information.

**Main responsibilities**

**Medical Information**
- Create solutions and tools for medical information activities
- Manage and oversight the call centre service provider
- Set-up & manage the operative part of medical information systems
- Review documents such as Working Instructions, SOPs, Working Procedures, Templates etc. and organize associated training
- Organize accurate and up to date medical responses to product enquiries from healthcare professionals and other Perrigo customers
- Ensure that company's products are used safely and effectively
- Answer medical enquiries and support with questions and answers including of Medical Information queries reconciliations mainly with Pharmacovigilance cases & PQC
- Create & update frequently asked questions (FAQs) on major products while ensuring medical/scientific accuracy
- Review provided local answers to medical enquiries in the different countries
- Escalate important issues as they arise to management and ensure adverse event and quality reporting, in compliance with Pharmacovigilance and Quality department guidelines.

**Patient Safety**
- Participate to the literature review process and make sure that it is continuously aligned with the corresponding SOP.
- Collect, manage & control of countries Literature log
- Regularly validate the literature review criteria & key words provided by the service provider and work very closely with them to improve if needed processes
- Ensure systematic and continuous quality control/check of the literature review outputs
- Investigate potential signals (literature, database, safety documents)
- Review SmPCs and PILs changes or updates
- Write responses or contribute to the health authorities related safety enquiries

**Experience Required**:
Coming from a scientific, pharmaceutical or (bio)medical background (Master/PhD) you have 2-3 years of experience in Medical Information. An experience in PV/Medical writing experience is a clearly plus as well as knowledge of relevant guidelines of drug safety is a plus.

**Essential skills**
- Highly analytical, process minded, and detail oriented with a quality focused mindset
- Excellent written and oral communication skills
- Dynamic, dedicated and passionate person
- Confidence to work alone as well as in a team
- Ability to adjust rapidly to new and challenging situations as well as working in matrix and in multicultural environment
- Eager to learn and share with others
- Hands on-mentality and a proactive attitude
- Fluency English is required, knowledge of other European languages is an asset.
- We are seeking a diverse applicant pool to ensure the diversity of our team reflects the end consumers we serve through our self-care mission. We are proud to be an equal opportunity employer that celebrates our team’s differences. Individuals of all ethnicities, religious creeds, sexual orientations, genders, ages, mental and physical abilities are encouraged to apply. TOGETHER, we make lives better._