Customer Quality Manager
Enregistrez cette offre et organisez votre recherche
Créez un compte gratuit pour enregistrer des offres d'emploi, créer des alertes et revenir à cette liste depuis votre tableau de bord.
- Your Responsibilities
- Coordinate the customer complaint process (from the reception of the complaint to its closure). Quality communication interface between customer and Sartorius.
- Participate to critical and complex customer complaints according to 8D methodology if required. Contribute to the investigation from containment action definition up to effectiveness check and lessons learned; coordinate global and local resources / teams.
- Participate to the escalation process for critical complaints in order to assign appropriate resources and manage communication / coordinate actions internally and with customer.
- Participate on investigations at customer’s site for critical situations and support customer in closing investigations along with the appropriate action plans.
- Be the single point of entry and drive and coordinate all quality related topics: specifications, statements, questionnaires, customer initiatives, etc.
- Facilitate interactions with Key Accounts at local level when required What will convince us
- Bachelor degree in Science, Engineering or Pharmacy or a long-term professional experience in related fields.
- A minimum of 5+ years progressive Industry experience (desired: pharmaceutical, medical device or biotechnology).
- Master in 8D methodology and FMEA / Risk Analysis, with consideration of all compliance aspects.
- Experience in regulated industries and strong knowledge of Quality Systems practices and related regulations.
- Previous experience in customer related processes (mandatory).
- Ability to construct a strong relationship with all relevant stakeholders (internal and external).
- Strong negotiation and leadership skills.
- High personal initiative and strong ability to motivate self and others.
- Ability to work with multi-cultural teams.
- Excellent communication and presentation skills.
- Fluent in English.
- Desired experience with software Quality System management tools.
-
Quality System Coordinator
Il y a 2 jours
Aubagne, France Sartorius Temps pleinJoin our team in Aubagne and play a key role in strengthening and continuously improving our Quality Management System (QMS). In this position, you will act as a central partner for internal teams and external stakeholders, ensuring audit readiness and driving excellence across QMS processes. **Grow with Us - Your Responsibilities**- Management of...
-
Product Manager Consumable Customization Services
Il y a 22 heures
Aubagne, France Sartorius Stedim Temps pleinJoin the Consumable Customization Services team and play as a key role to take data-driven decisions relevant to the Service portfolio from cradle to grave as its strongest expert and advocate. The PM must ensure ongoing commercial competitiveness and business success of their Service portfolio by addressing customer needs through consolidation,...
-
Procurement Manager
Il y a 5 jours
Aubagne, Provence-Alpes-Côte d'Azur, France Jobtailor Temps plein 90 000 € - 130 000 € ContratLead the procurement strategy for the assigned scope and manage a team of five employees. Manage, engage, and develop the Procurement team. Define departmental objectives, establish performance indicators, and monitor them. Allocate projects and activities based on priorities, skills, and workload. Support skills development, lead recruitment processes, and...
-
Industrialization Engineer
Il y a 22 heures
Aubagne, France Sartorius Stedim Temps pleinThe Industrialization Engineer Flow Kits contributes to the industrialization and transfer readiness of Flow Kit products by executing defined technical work packages and coordinating cross-functional activities to ensure products are translated into robust, manufacturable, validated, and GMP-compliant production solutions at defined release milestones....
-
Chef de quai
Il y a 8 heures
Aubagne, Provence-Alpes-Côte d'Azur, France Mondial Relay Temps plein 28 000 € - 30 000 € ContratEntreprise du groupe InPost, nous sommes leader de la livraison hors domicile en Europe (et fiers de l’être). Chaque année, nos 2 200 collaborateurs mettent le paquet pour assurer la livraison de plus de 200 millions de colis ! Respectueux de la planète, nous développons quotidiennement des solutions innovantes centrées sur la qualité de...
-
Chef de quai
Il y a 8 heures
Aubagne, Provence-Alpes-Côte d'Azur, France InPost Temps plein 28 000 € - 30 000 € ContratDescription de l'entreprise Entreprise du groupe InPost, nous sommes leader de la livraison hors domicile en Europe (et fiers de l’être). Chaque année, nos 2 200 collaborateurs mettent le paquet pour assurer la livraison de plus de 200 millions de colis ! Respectueux de la planète, nous développons quotidiennement des solutions innovantes centrées...
-
Chef de quai
Il y a 22 heures
Aubagne, Provence-Alpes-Côte d'Azur, France Mondial Relay Temps pleinDescription de l'entrepriseEntreprise du groupe InPost, nous sommes leader de la livraison hors domicile en Europe (et fiers de l’être). Chaque année, nos 2 200 collaborateurs mettent le paquet pour assurer la livraison de plus de 200 millions de colis !Respectueux de la planète, nous développons quotidiennement des solutions innovantes centrées...
-
Head of Operations Aubagne
Il y a 22 heures
Aubagne, France Sartorius Stedim Temps pleinThe Head of Operations leads a broad and strategic scope including Manufacturing, Continuous Improvement, General Services & EHS, Health and Safety, PLCM Engineering, Supply Chain, and the Sartorius Operations School, ensuring safe, compliant, and cost-effective operations aligned with site and network priorities.At our Aubagne site, a large-scale...
-
Controller (F/M)
Il y a 22 heures
Aubagne, France Sartorius Stedim Temps pleinJoin our team as a Plant Controller (F/M). You will be responsible for the execution of controlling tasks and the implementation and development of controlling standards to support the activities and growth of the company group. The goal is to ensure that all regulatory and financial reporting, budget and forecast preparation, as well as the development of...
-
Industrialization Engineer
Il y a 22 heures
Aubagne, Provence-Alpes-Côte d'Azur, France Sartorius Temps pleinThe Industrialization Engineer Flow Kits contributes to the industrialization and transfer readiness of Flow Kit products by executing defined technical work packages and coordinating cross-functional activities to ensure products are translated into robust, manufacturable, validated, and GMP-compliant production solutions at defined release...
