Application Specialist

il y a 6 jours

Courbevoie, France InterSystems Temps plein

Based in Paris or Montpellier.

Le Spécialiste Applicatif (Support) contribuera à l'amélioration continue des produits et à la qualité de l'offre de services InterSystems, à travers ses connaissances fonctionnelles et des services de support.

Le spécialiste applicatif (Support) sera appelé à traiter et hiérarchiser les demandes de support relatives à nos logiciels pour la Gestion Administrative des Patients et la Facturation en milieu hospitalier.

Key Responsibilities
- Gestion des incidents et demandes d'assistance de nos clients jusqu'à leur résolution.
- Traitement des demandes dans le respect des engagements contractuels
- Maintenance et développement d’une bonne compréhension technique du produit.
- Liaison avec les autres départements afin de résoudre les différentes questions
- Évaluation des besoins des clients en termes de service et travailler de façon proactive avec les équipes concernées afin d’assurer la qualité du service et la satisfaction client.
- Maintenance de la connaissance du contexte client
- Liaison avec l’équipe de développement produit afin d'assurer l'amélioration continue.
- Capacité à apprendre les nouvelles fonctionnalités disponibles dans nos logiciels

Experience & Qualifications
- Expérience dans le domaine du Support Applicatif ou de l’Assistance Utilisateurs.
- Minimum 3 ans d’expérience dans le domaine de la santé
- Bonne connaissance de l'Informatisation des Services de Soins (fonctionnalités, techniques, organisation, acteurs) et des fonctions Administratives (admission, facturation et comptabilité publique, T2A)
- Expérience de travail dans des équipes pluridisciplinaires
- Bonne connaissance des systèmes d'information
- Connaissance des Logiciels utilisés en milieu hospitalier
- Bac + 4/5 ou équivalent

Languages
- Français
- Anglais (niveau professionnel)

Salary varies based upon seniority and experience.

Status: Cadre

  • Application Specialist

    il y a 6 jours

    Courbevoie, France InterSystems Temps plein

    Profile Summary The Application Specialist (Support) will contribute to the continual product improvement and quality of the InterSystems service offering, by providing functional knowledge and product support services. The Application Specialist (Support) will manage and prioritize customer support requests related to our software for the Patient...

  • Application Specialist

    il y a 2 jours

    Courbevoie, France InterSystems Temps plein

    **Key Responsibilities** - Provide immediate response to customer inquiries in accordance with service standards. Provide support to current installed based customers. - Escalate Open (unresolved) problems in accordance with current policies and procedures. - Conduct individual and group training, product demonstrations and workshops as required -...

  • Sr. Specialist Solutions Architect

    il y a 1 semaine

    Courbevoie, France AWS EMEA SARL (France Branch) Temps plein

    Are you a customer-obsessed Solution Architect with a passion for helping customers achieve their full potential? Do you have a background in Migrating and Modernization on-premise workloads to a cloud hyperscaler, do you also have commercial awareness necessary to help position AWS as the cloud provider? Do you love building new strategic and data-driven...

  • Stagiaire Développement D’une Application Arcgis

    il y a 2 semaines

    Courbevoie, France Magellium Temps plein

    **Magellium** (Groupe Artal), avec ses 300 collaborateurs, est un acteur indépendant, spécialiste sur la chaîne de valorisation du pixel et de la donnée image et vidéo (du capteur satellite, aéroporté ou drone jusqu’à son utilisation dans les systèmes d’information géographique, la cartographie et la Géointelligence). Magellium promeut la...

  • GenAI/AI/ML Leader, Specialist Team

    il y a 2 jours

    Courbevoie, Île-de-France Amazon Web Services (AWS) Temps plein

    DescriptionAre you passionate about helping French enterprises transform their businesses through Generative AI and Machine Learning? AWS France is seeking an exceptional leader to drive our GenAI and AI/ML business across the country.Position OverviewAs the GenAI/AI/ML Leader for France, you will build and lead the sales strategy for AWS' AI/ML and GenAI...

  • Senior GenAI Sales Specialist, AWS Specialist Team France

    il y a 4 jours

    Courbevoie, Île-de-France Amazon Web Services (AWS) Temps plein

    DescriptionPlease note this role is only available in the Paris Office.Are you passionate about helping France enterprises transform their businesses through Generative AI and Machine Learning? Do you love building new strategic and data-driven businesses? Do you want to join AI Specialty sales organization, one of the fastest-growing organization within...

  • Social media senior specialist

    il y a 7 jours

    Courbevoie, Île-de-France XTB online investing Temps plein

    XTB is one of the five largest publicly traded brokers of Shares, ETFs, and CFDs in the world. Founded in 2004 and present in France since 2010, XTB aims to strengthen its development and reputation in the French market to become one of the leaders in financial applications for individuals.The XTB group is present in over 15 countries with more than 1,000...

  • Sr Storage Sales Specialist

    il y a 1 semaine

    Courbevoie, Île-de-France Amazon Temps plein

    Are you passionate about helping French enterprises transform their businesses through Cloud Storage Solutions? Do you want to join one of AWS's fastest-growing specialist sales organizations? Join us as a Storage Specialist Seller and help shape the future of enterprise storage AWS is seeking an exceptional sales and business development leader specializing...

  • Sr Storage Sales Specialist

    il y a 7 jours

    Courbevoie, Île-de-France Amazon Web Services (AWS) Temps plein

    DescriptionAre you passionate about helping French enterprises transform their businesses through Cloud Storage Solutions? Do you want to join one of AWS's fastest-growing specialist sales organizations? Join us as a Storage Specialist Seller and help shape the future of enterprise storage AWS is seeking an exceptional sales and business development leader...

  • Sr Storage Sales Specialist

    il y a 7 jours

    Courbevoie, Île-de-France Amazon Web Services Temps plein

    DESCRIPTIONAre you passionate about helping French enterprises transform their businesses through Cloud Storage Solutions? Do you want to join one of AWS's fastest-growing specialist sales organizations? Join us as a Storage Specialist Seller and help shape the future of enterprise storage AWS is seeking an exceptional sales and business development leader...