After Sales Engineer

il y a 2 jours

Valbonne, France Foxess France SAS Temps plein

**After-Sales Engineer (Solar New Energy) / Ingénieur Après-Vente (Énergie Solaire et Nouvelles Énergies)**

**Working location: Hybrid work**
2405, route des Dollines, c/o Directoire Business Sophia -Antipolis,

06560 VALBONNE, France

**Job Responsibilities / Responsabilités**
- Provide technical support and troubleshooting assistance to customers regarding solar energy products and systems.
- Conduct remote and on-site diagnostics, repairs, and maintenance of photovoltaic (PV) inverters and other solar energy equipment.
- Collaborate with R&D and engineering teams to address product issues and suggest improvements.
- Train clients, distributors, and internal teams on product installation, operation, and maintenance.
- Analyze failure cases and provide detailed reports to improve product reliability.
- Support the sales and project teams by offering technical expertise during customer interactions.

Ensure a high level of customer satisfaction by responding promptly and effectively to inquiries.

**Qualifications & Requirements / Qualifications et Exigences**
- Bachelor’s degree or above in Electrical Engineering, Renewable Energy, or a related field.
- Minimum 1 years of experience in after-sales service or technical support, preferably in the solar energy sector.
- Strong knowledge of PV inverters, energy storage systems, and solar power solutions.
- Excellent troubleshooting and problem-solving skills.
- Ability to travel for on-site support when required.

Fluency in French is required; proficiency in English is a plus.

**Benefits / Avantages**
- Competitive salary and performance-based incentives.
- Career development opportunities in a fast-growing renewable energy company.
- International and dynamic work environment.
- Training and continuous learning programs.

Type d'emploi : Temps plein

Rémunération : 3 500,00€ à 4 000,00€ par mois

Horaires:

- Du lundi au vendredi
- Travail en journée

Istruzione:

- Scuola Secondaria di II livello (Superiori) (Preferenziale)

Esperienza:

- magazziniere: 1 anno (Preferenziale)

Abilitazione/Certificazione:

- Patente di guida (Preferenziale)

Lieu du poste : Télétravail hybride (06560 VALBONNE France)

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