Sales Administration Assistant

**OUR STORY**:
\uD83C\uDDEA\uD83C\uDDFA Join Scaleway and shape the sovereign cloud of tomorrow

Since 1999, we have been designing secure, sustainable infrastructures aimed at supporting the most ambitious companies.

Historically known for our dedicated servers (Dedibox), we made a strategic shift to cloud computing in 2015. Staying true to our principles of simplicity, flexibility, and technical excellence, we have become one of the leading players in Europe in the sector.

With the rise of artificial intelligence, we have strengthened our commitment, supported by the Iliad Group, which is investing €3 billion to develop a serious, sovereign AI alternative to American and Asian giants.

Every day, thanks to our rich catalog of products and services (bare metal, containerization, serverless, AI, etc.), Scaleway proudly serves 38,000 private and public sector clients, from Photoroom to Mistral AI, Golem AI, and ADEME.

\uD83D\uDCCD Our offices are located in **Paris, Lille, Toulouse, Bordeaux, Rouen, Rennes and Lyon.**

**WHY WE NEED YOU ?**

Our growth is driving us to strengthen our **Administration & Billing (ADV)** team to **support our back-office operations and improve our reactivity on billing and collection processes**.

Your mission will be to **manage billing, collection, and administrative follow-up for major accounts** in order to **ensure smooth cash flow, compliance, and customer satisfaction**.

**YOUR FUTURE TEAM**:
We work in a collaborative and international environment where the diversity of Scalers, combined with a spirit of sharing, helps bring new projects to life every day, advancing our ambitions together.

You will be part of a **3 person team** alongside Adeline (Manager), Eloïse, and an incoming apprentice. The team oversees **billing, recouvrement, and administrative operations** for both large enterprise and reseller clients, ensuring accuracy, timeliness, and compliance with internal and legal processes.

**Your future manager**: Adeline HAYART

**YOUR DAILY ROUTINE**:
Manage billing and credit note issuance at each closing period

Monitor and collect unpaid invoices (Sellsy, Console, Chorus platforms)

Record and reconcile bank transfers and vouchers (Sellsy & Console)

Handle incoming requests and maintain customer communication on billing-related matters

Deposit invoices on client and internal platforms (e.g., Chorus, Ariba)

Process purchase orders and manage associated documentation

Create quotes and handle service termination or modification requests

Update Salesforce, record bank details, and ensure data accuracy

Coordinate with Finance, Sales, and Support teams for process alignment

Contribute to continuous process improvement and automation initiatives

**ABOUT YOU**:
HARDSKILLS:

- 3 years of experience in **administrative management, billing, or collections**:

- Strong command of **Excel** and **Office suite**:

- Familiarity with **billing or ERP platforms** (Sellsy, Chorus, Ariba, Salesforce)
- Experience handling **purchase orders** and working with **major accounts**:

- Understanding of **account reconciliation** and **credit management processes**

SOFTSKILLS:

- Rigorous and highly organized
- Reactive and solution-oriented
- Capable of working autonomously while collaborating within a small team
- Strong client-facing communication and posture
- Versatile, proactive, and able to handle multiple priorities

**WHAT YOU WILL FIND AT SCALEWAY ++++**

**Hybrid work**: We offer up to 3 days of remote work per week.

**Offices**: Our offices are spacious, dynamic workspaces with bold design, conveniently located near public transport. Most of our offices feature outdoor spaces (terraces) and bike parking facilities.

**Dining**: Our chef provides a healthy meal service at the headquarters, and breakfast is available across all our sites year-round. Scalers working from regional sites enjoy a Swile card for lunch.

**Well-being commitments**:Whether it’s access to a gym, daycare places, or discounted services for caring services, Scaleway is committed to supporting Scalers in maintaining a balanced life.

**International environment**: With dozens of nationalities, Scaleway offers a stimulating environment where English is as widely spoken as French.

**Career & Mobility**:Our managers value internal mobility, and opportunities to transition to other entities within the Iliad Group are accessible to all Scalers.

**Why join the Scaleway adventure?**

✔ A rich and diverse product offering: Scaleway offers over 100 public cloud products in IaaS, PaaS, and AI.

✔ A cutting-edge technical environment: Scaleway provides modern infrastructures, including high-performance bare metal servers, to tackle exciting technical challenges.

✔ Commitment to responsible cloud: Scaleway is dedicated to a more responsible cloud, with data centers powered solely by renewable energy since 2017, minimizing our ecological footprint and holding top-level certification.

**The Next