Delivery Assurance Field Representative

**Job Requirements**Role Overview

**Responsibilities**:

- Supply Chain Management and Production Planning support of various OEM sites and their suppliers located within the UK.
- Make detailed observations, gather part and process data, interpret/analyse that data, ensure closure of engineering questions and part non-conformances.
- Monitor MRP tools, Production schedules, WIP (shop floor), and Non-conformances against delivery commit dates. Estimate / revise delivery dates.
- Identify bottlenecks, conduct gap analysis, create mitigation plans, generate and track action items to closure.
- Work requires the natural ability to easily develop positive, customer-facing, working relationships with engineers, buyers, and program management at both the OEM and supply base levels.
- Conduct part transition planning, execution, and verification work.
- Document, summarize, write reports, and disseminate information per requirements.
- Develop/Enhance work instructions to implement best practices / lessons learned and ensure repeatability of tasks

**Work Experience**Skills Required:

- Understanding of manufacturing processes i.e. Forging / Casting / Assembly / Machining / Special Processes
- Planning / Raw material / Inventory / tool/ buffer stocks / Purchasing /procurement.
- Involvement with Process Planning and Production Readiness reviews.
- Familiarity with Operating/Work Instructions and Control Plans.
- Exposure to Lean methodologies and tools.
- Knowledge of Inventory Management and handling.
- Understanding of in Production processes i.e. Machining / Assembly / CMM / Special Processes/5S/BOM.
- Experience in using SAP or similar ERP system.
- Experience with quality systems and industry standards (ISO9000 / AS9000 / IRIS / COC) compliance (including process and material certs)
- Knowledge of part qualification requirements (including PPAP/FAI/RCCA processes)
- Understanding proper Measurement/Inspection tool use and requirements
- History identifying and resolving part quality and delivery issues - including utilization of formal problem-solving tools and NCM requirements
- Familiarity with Six Sigma methodologies, tools, terms
- Experience in a Supply Chain Management aspects / Production Planning / Quality / Operations.
- Familiarity with Operating / Work Instructions and Control Plans.
- Capable of reading and interpreting engineering drawing and technical information.
- History of Customer facing.
- Experience in a using SAP or similar ERP system.
- Shipping and distribution.

Experience desired:

- Experience of structured problem-solving methodology: Lean / ACE, lead change/improvement activity / DMAIC / 6 Sigma etc
- Formal auditing qualification.
- Green Belt / Black Belt trained
- Previous experience in Aerospace or Rail industries
- Ability to read/interpret drawings including understanding of GD&T and critical characteristics (KPCs).
- Experience in a using SAP or similar ERP system.
- Management qualification
- Ability to persuade and influence decision making without authority

Skills (Personnel):

- IT literate Effective
- Ability to travel up to 70%.
- Personable
- Good time management
- Good Communication in English and French (oral & written) & Interpersonal skills
- Geographically flexible
- Customer Focus - Ability to build and develop Customer & Supplier relationships
- Organisational Agility
- Problem solving and Logical Thinking ability
- Results driven
- Ability to work remotely or as part of a team (when required)
- Responsible for own Health and Safety and ensure compliance to supplier H&S procedures