Community Expert

**Our mission**? Creating the finance solution that energizes SMEs and freelancers, so they can achieve more. We simplify everything from everyday banking to bookkeeping and spend management. At Qonto, we’re passionate about creating the best product, so if you’re looking for an ambitious team that’s revolutionizing an old-fashioned industry, get in touch

**Our journey**:Alexandre and Steve launched Qonto in July 2017. Since then, the team has earned the trust of more than 350,000 customers and opened offices in Paris, Berlin, Milan, and Barcelona. Last summer, we joined forces with Penta, a market leader based in Berlin and Belgrade, forming a united team of 1000+ Qontoers. We also made it to the Top 3 of LinkedIn Top Startups France

**Our values**:
**Ambition** | We tackle big challenges. No matter what.

**Teamwork** | We create momentum by working together, at the same speed.

**Mastery** | We pursue excellence through continuous learning. We face challenges with humility. Every day.

**Integrity** | We're open. We're honest. And we earn the trust of our clients and each other.

You can find out more about the
**Qonto Way** here.

**Our beliefs**: Our goal at Qonto is to create a warm and welcoming environment where individuals from all walks of life can truly thrive. We've gone above and beyond to ensure that every applicant is evaluated solely based on their skills and potential, rather than their gender, ethnicity, age, (dis)ability, or any other irrelevant factor. Our team consists of 49% international individuals, with 44% women and 20% parents. With this diversity, we are a powerful force Join us in our mission to build a workplace that celebrates diversity and embraces individuality. Discover the steps we took to create a discrimination-free hiring process.

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**As a Community Lead at Qonto, you will**
- **Grow & engageQonto’s Finpal community**: We have ambitious targets for our newly launched finance management community. It’s up to you to develop the right promotion strategy to grow Finpal across all our markets, and increase engagement within the community.
- **Lead Qonto’s Crowdfunder community**: develop a plan to engage our existing investor community with regular events & content.
- **Align all stakeholders on the community vision & ensure cross-team collaboration**: community is team work at Qonto. For the success of your projects it is crucial to work closely with key stakeholders within the business.
- **Manage the Community team**: help the team grow and evolve, and make sure everyone is aligned on our targets and how we want to reach them.

**What you can expect**
- **An entrepreneurial challenge** as this is a new project with big ambitions, requiring a test & learn approach.
- **SteepLearning curve** as Qonto in general and Community in specific is a fast-paced, always-evolving environment.
- **Autonomy** in rolling out the Community strategy, with room to proactively share and implement your ideas.
- **Teamwork** with a huge variety of internal stakeholders - including Global and Local Marketing teams, PMM, Acquisition, Tech, and Finance teams.

**About your future manager**
- **Their path**:

- Benjamin has been working in Communications & Marketing for +10 years, in a variety of roles: as a journalist at Süddeutsche Zeitung (Germany’s biggest national daily newspaper), Consultant in agencies, and in-house. Before joining Qonto, he has spent 4 years at French Fintech unicorn Spendesk, where he built and led the global Comms & Brand team.
- **What they can bring to you**:

- With his longstanding experience, having worked in various roles, industries, and countries, Benjamin can not only share learnings from along the way, but also help you take a new perspective on projects and re-focus on solutions that drive the biggest impact. As a manager, he promotes autonomy & teamwork and tries to empower his team to take full ownership of their scope.

**About You**
- **Mastery**: you have a proven track record in building and engaging a community, preferably in a B2B and/or Finance context.
- **Project Manager**: you are comfortable with taking ownership and managing multiple projects in parallel, collaborating effectively with stakeholders from various roles and seniority, ensuring high-quality deliverables by paying strong attention to detail.
- **Communication**: you have outstanding verbal and written communication skills, and can engage internal & external stakeholders from various backgrounds.
- **Entrepreneurial mindset**: you are comfortable working in a fast-paced environment and eager to test and learn new things at the same pace.
- **Event management**: you have successfully planned and executed events in the past (not necessarily as an Event Manager, but working closely with Event Management teams)
- **Experience**: 6+ years of experience in Community management (or similar Brand & Communications focused roles)
- **Languages**: English and French (Ita