Head of Sales

**Omega CRM is a Merkel & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Head of Sales to drive and consolidate our business growth in France.**:
**With direct reporting to our Chief Growth Officer, this role should integrate Business Development, Customer Success Management and Team Management skills.**:
**This role assumes full responsibility for the country's sales strategy.**:** Job Description**

Sales Accountability and Business Development
- Sales development and leadership for OmegaCRM/Merkel France
- Business development of market solutions with existing Omega customers and new ones.
- Accompanying team to Pre Sales activity: sizing, approach, work plan, assessment.
- Relationship management with Salesforce commercial team.
- Design and execute Sales Business Plan to consolidate Omega's position in France.

Client Success Management:

- Lead the management of assigned clients in France.
- Ensure the fulfillment of the objectives and the Omega-promise to the client.
- Monitoring and quality control of deliverables in assigned projects.
- Managing the scope and expectations of new projects.
- Sale projects and drive clients under profitability management.
- Up & cross selling in assigned clients.
- Report to management on the evolution of sales objectives and customer satisfaction.

Team Management
- Talent. Participate in hiring activities and sales team growth in FR
- Contribute to professional development in the assigned team (Skills, career plan, etc.).
- Promote Omega values in the French work team.

Required Experience
- 5+ years of experience in Salesforce business development or similar role.
- Salesforce network well developed in FR ecosystem
- Experience in international customer management.

**Skills**:

- Analytical Thinking. Data-driven mentality.
- Strong interpersonal and relationship building skills.
- Team management skills.
- Team player skills mentality.
- Negotiation skills.
- Entrepreneurship mentality
- Exceptional communication and organizational skills.
- Fluent in English and Native French (Spanish is a plus)

**WHAT DO WE OFFER?**
- Based in Paris (Saint-Lazare)
- Competitive Remuneration Package
- Training and Certifications
- Full-time job
- To start asap
- Excellent & multilingual working environment
- Flexible working hours

Our mission is to accelerate the business experience (BX) of its customers. In concrete terms, our 360 solutions allow business transformation and acceleration by means of technology and data applied to Customer #OmnichannelExperiences in fields such as #CustomerServices, #eCommerce, #Analytics or #Marketing. We target companies from different fields such as: #Retail, #LifeandSciences, #Manufacturing but also #Education, #NonProfit, #NGO etc. We are one of the top 3 partners of #Salesforce in Europe. Our team is composed of more than 460 people of 24 nationalities based in Spain and France, who have wide knowledge and experience that understands business processes and technology while enjoying what it does. Key to our success is the knowledge of our people. We are an innovation and Outstanding Knowledge award-winning, Salesforce Consulting Partner. Our priority is the well-being of the team. We foster a collaborative culture, involved and supported by our company values: #Talent, #flexibility, #commitment and #innovation. We bring them to everything we do. #TogetherWeGrow