Carrier Manager

Ankorstore was founded in 2019 to build a platform that enables independent shops and brands to connect and thrive. As a result, we became a wholesale marketplace that provides the tools these entrepreneurs need to compete against e-commerce giants. We work with a network of independent retailers all across Europe, including concept stores, design shops, boutiques, fine food stores and other retailers. Brands retain complete control over which retailers they choose and who they sell to. We support businesses and local economies, not corporations, employing communities of creative people who value craftsmanship over mass production and mass-market deals. Only two years after our successful launch, we gathered 300,000 retailers and 30,000 brands across Europe and reached unicorn status with a valuation of €1.75 billion. In less than three years, we grew to a company of 600+ employees of 45+ nationalities and six offices across five countries (France, the UK, Spain, Italy, and Germany). **About us**: At Ankorstore, we don't want to live in a world where the only option for shopping would be large e-com websites or chains. We believe local independent retailers have a huge impact on the soul of the cities and villages we live in and we are convinced they can flourish if they are provided with great tools & great purchasing conditions. That is why we have built a network connecting the most authentic European brands to thousands of independent retailers. We are proud to serve every day these amazing entrepreneurs who are making our life enjoyable. **About our Logistic department**: The B2B market is seen from a logistics standpoint to be very fragmented, and not well structured with high logistics costs and poor customer service. The AKS journey is about shaking and breaking these industry standards by offering to the market faster delivery times with an unprecedented customer satisfaction at a reduced cost. Our two cornerstones to offer such a proposition are both Fulfillment with Ankorstore and Ankorstore Shipping. With Fulfillment with Ankorstore, we will offer an unbeatable logistics solution for B2B business that will rely on fulfillment centers and on a Ankorstore managed delivery network. For direct shipping, Ankorstore will focus on providing tailor made transportation offers for brands who keep the storage and preparation. On these flows, Ankorstore is building a transportation offering that will improve convenience, quality and costs. **What will be your main responsibilities**: Ankorstore logistics, transportation seeks a Carrier Manager to own the transportation capacity, quality, and costs. The Carrier Management team is responsible for managing and growing the network of providers that power Ankorstore direct shipping transportation and in-house middle mile and last mile delivery service. Responsibilities include: - Responsible for Ankorstore carriers portfolio management to secure overall competitive capacity at the best performance - Manages Carrier Contracts: rate negotiation and terms (preferred CS,..) and ensure smooth rollout of contracts (invoicing validation) - Manages Carrier Performance: Bridge performance to target, focus on recurring issues (pickups, invoice, consignee address) - Maintain and improve communication between carrier and Ankorstore CS, Brands and Retailers - Deploy specific transportation projects in coordination with Ankorstore Transportation Program, Fulfillment, Product, Finance, CS and Market teams **What You'll Bring to the Table**: - Strong communication skills, both verbal and written - Brings a department and company-wide perspective to decision making. - Strong business acumen : understands how to calculate high-level ROI and partner with finance to complete a cost-benefit analysis - Anticipates, identifies and drives resolution of technical challenges and interdependencies to prevent downstream problems. - Has a deep understanding of the business' and end user's needs, and can proficiently translate those needs into the right solution. - Has a good understanding of export related processes. Especially on the Brexit - Proven analytical thinking with a natural tendency to use data in decision-making and prioritization - Experience in prioritizing multiple concurrent projects while still delivering timely and accurate results - 6-10+ Years of Supply Chain/ Transportation/ related experience Other skills that would add value: - Bachelor's degree or higher in Business, Management, Transportation or other technical field - Knowledge of SQL and coding basics (or you'll learn it with us ;) ) - FR "Commissionnaire de transport" status **Location**: - Paris office - remote possible based on discussion with manager - Ankorstore is proud to be an equal opportunity workplace dedicated to promoting diversity. We don't discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status._