Inside Sales Manager

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered, and recognized.

**What You Can Expect**:
As a Manager at Zimmer Biomet, you will be responsible for developing and managing the Inside Sales strategy and team for our SET function EMEA wide. You will oversee competence development, coaching, best practice sharing and recruiting within your team, and support the strategic development of our Inside Sales function in EMEA. You will report directly to our EMEA Inside Sales Leader, and can expect to shadow around 25 Inside Sales Representatives within your function. Finally, you will be part of a pivotal transformation within Zimmer Biomet history, with large resourcing and focus dedicated to evolving our commercial model and embracing Next-Generation Sales Excellence.

**How You'll Create Impact**:

- Your role will be instrumental in spearheading the development and management of Inside Sales covering the SET function on a EMEA level. Your objectives will aim to drive sales performance while fostering a strong team culture and sales excellence within your function.
- Your primary focus will be to lead the development and management of a multicultural Inside Sales team by overseeing team performance and implementing inside selling strategies tailored to the different regional dynamics. In this role, you will be responsible for achieving inside sales targets within your function. You will be expected to enable the SET inside sales team by facilitating an ongoing inside selling curriculum, including recurring individual and group coaching sessions, to drive inside selling excellence and tool adoption. You will also be responsible for organizing team activities to enhance skill development, team cohesion and collaboration.
- You will play an active role in recruiting and onboarding new Inside Sales Representatives and ensuring their seamless transition onto the team. You will be responsible for monitoring and tracking performance and proactively identifying actions to drive the continued growth and development of our Inside Sales function in EMEA.
- You will encourage the sharing of experiences, insights, and best practices, not only between Inside Sales Representatives, but also between our regional Inside Sales teams across EMEA. Leadership skills, strategic vision and a sharp ability to foster collaboration will be instrumental in driving the success and elevating Zimmer Biomet’s EMEA organization.

**What Makes You Stand Out**:

- Bachelor degree (preferably in technical fields)
- At least 3-5 years inside sales experience, preferably in a team leadership role
- Previous experience in the field of medical devices/ orthopaedics is a plus
- Proficiency in English and negotiation level in French or German

**Your Background**:

- Sales team leadership and coaching experience, and motivation to build-up and develop an Inside Sales team
- Strong analytical understanding to drive performance and customer understanding
- Excellent communication, oral and written skills
- Strong familiarity with digital channels, inside selling process excellence and experience using sales tools (e.g., Salesforce, analytics & reporting, etc.)
- Positive assessment of (i) experience in customer care and sales, especially in digital channels; (ii) complementary training in sales techniques, customer care, business skills, social selling and social networks

EOE/M/F/Vet/Disability