French speaker as an Customer Support Agent in Lisbon OR Braga, Portugal
il y a 2 semaines
Cross Border Talents is looking for a French speaker to work as an Customer Support Agent for a global leader in Lisbon or in Braga The job To support the company's customers, act as a brand ambassador and continually elevate the customer experience throughout the customer'slifecycle, transforming each point of contact into opportunities to create brand engagement, trust and loyalty, with a 1st point of contact mindset. The activities Part of your daily activities will be: - Serving customers in inbound and outbound contacts through voice or digital platforms, identifying, understanding and responding promptly to their specificneeds and expectations; - Achieving high customer satisfaction through personalized, professional communication by applying brand tone to every touch point and situation; - Using all available skills and information to obtain First Contact Resolution and prevent customers from calling more than once to resolve their issue; - Being the ambassador and have specialized knowledge of our products, sustainability services and commitments, continuously learns and takes advantage of new knowledge and skills in his own work; - Creating sales and customer retention opportunities between outbound and inbound contacts, influencing high value customers, size or order value through genuine interest in customers and their habits, taking advantage of relevant offers. What we are looking for - Exceptional interpersonal skills with a strong ability to communicate empathetically and clearly; - Native level of French and some fluency in English; - A proactive attitude with a bias toward doing whats right for the community; - Attention to detail and a results-driven mindset; - Ability to analyze data and identify trends to enhance workflows. What we offer - Competitive salary; - Performance bonus; - Constant training and development; - Great relocation support; - 40 hours/week, Monday to Sunday on a rotative shift (5 days/week); - Amazing working environment and great location in the centre of Lisbon; - Growth opportunities.
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French speaker as an Customer Support Agent in Lisbon OR Braga, Portugal
il y a 2 semaines
Paris, Île-de-France Cross Border Talents Temps pleinCross Border Talents is looking for a French speaker to work as an Customer Support Agent for a global leader in Lisbon or in Braga The job To support the company's customers, act as a brand ambassador and continually elevate the customer experience throughout the customer'slifecycle, transforming each point of contact into opportunities to create brand...
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Braga French-Speaking Customer Support – On Site
il y a 19 heures
Paris, France Polylia Language Hub Temps pleinA customer service company is looking for a French-speaking Customer Service Representative based in Braga, Portugal. The representative will handle inquiries, resolve customer issues, and ensure high satisfaction levels. Requirements include being a native or C2-level French speaker and having a valid EU ID. This role offers a base salary of €880,...
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French-Speaking Customer Support Pro — On-Site in Braga
il y a 20 heures
Paris, France Cbtalents Temps pleinA customer service company is seeking a French-speaking Customer Service Representative to provide exceptional support to customers in Braga, Portugal. The ideal candidate will possess native or C2-level French proficiency and strong communication skills. Responsibilities include handling inquiries and resolving issues to maintain high customer satisfaction....
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French-Speaking Customer Support Pro — On-Site in Braga
il y a 19 heures
Paris, France Cbtalents Temps pleinA customer service firm is seeking a French-speaking Customer Service Representative to support clients and ensure a high level of satisfaction. The ideal candidate must have native or C2-level French and be able to work on-site in Braga, Portugal. Responsibilities include handling inquiries and resolving issues. This role offers a competitive salary along...
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French-Speaking Customer Support Pro — On-Site in Braga
il y a 17 heures
Paris, France Cbtalents Temps pleinA customer service company seeks a French-speaking Customer Service Representative to handle inquiries and resolve issues to ensure high customer satisfaction. This on-site role in Braga, Portugal requires native or C2-level French, valid EU ID, and the right to work in Portugal. The work schedule includes rotational shifts from Monday to Friday, with a base...
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French-Speaking Customer Support Specialist — Lisbon
il y a 18 heures
Paris, France AetherCore Temps pleinLisbon is calling! We are looking for a Customer Support Agent with native proficiency in French and at least B2 level in English to join our team in Lisbon. As a member of our support team, you will play a crucial role in providing excellent customer service, troubleshooting issues, and ensuring customer satisfaction. Key Responsibilities Respond to...
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Braga French-Speaking Customer Support – On Site
il y a 21 heures
Paris, France Polylia Language Hub Temps pleinA customer service organization is seeking a French-speaking Customer Service Representative in Braga, Portugal. This role involves handling inquiries, resolving issues, and ensuring high customer satisfaction. Candidates must be native or C2-level in French and possess a valid EU ID, along with the right to work in Portugal. The position offers a base...
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French Support Expert Onsite
il y a 20 heures
Paris, France CBT Temps pleinOverviewJob Title: French Support Expert – Onsite & Hybrid OpportunitiesLocation: Lisbon, Portugal (Onsite & Hybrid Options Available)Relocation Package: YesWelcome Bonus: €3,000About CBTAt CBT, we don’t just offer customer support—we create exceptional, personalized experiences that leave a lasting impression. As a global leader in customer service...
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Paris, France Elemental Insights Temps pleinFrench Speakers – Start Your International Career in Portugal! Ready to work with major global brands and build your career abroad — even with no previous experience? We’re hiring French-speaking talents for entry-level roles in: Customer Support Sales Order Management Social Media Content Moderation Location and Relocation Location: Lisbon, Porto or...
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French-speaking Customer Support Agent
il y a 1 semaine
Paris, Île-de-France AetherCore Temps pleinLisbon is callingWe are looking for aCustomer Support Agentwith native proficiency inFrenchand at leastB2 level in Englishto join our team in Lisbon. As a member of our support team, you will play a crucial role in providing excellent customer service, troubleshooting issues, and ensuring customer satisfaction.Key Responsibilities:Respond to customers'...