People Partner

We believe in the everyday hero, those who have the courage to follow their passion and the strength to realise their dreams.

Small business owners are at the heart of everything we do, so we're creating powerful, easy-to-use financial solutions to help them run their businesses. With a founder's mentality and a team-first attitude, our diverse teams across Europe, South America, and the United States work together to ensure small business owners can succeed doing what they love.

You'll join the EU Sales People team, a passionate and hands-on group shaping the growth of our sales organisation across Europe. Our mission? To help Sales leaders build strong, scalable teams that drive SumUp's growth in every market.

As a People Partner, you'll be the strategic advisor and hands-on enabler for our Field Sales teams across France, Italy, and new markets, ensuring every leader and team member is set up to thrive.

You'll collaborate closely with leaders across Sales, Regional People Partners, Talent Acquisition, Compensation & Benefits, Legal, and other People functions to drive consistency, efficiency, and engagement across our expanding Sales organisation.

This role can be based in Paris or Milan Milan

• Partner with Sales leaders to shape organisation structures, role design, and hiring priorities across EU Field Sales.
• Support and improve core people processes from onboarding and development to engagement and performance, tailored to the needs of Direct and Field Sales.
• Strengthen leadership effectiveness and team culture to reduce attrition and enhance retention.
• Review and align FTE and consultant contracts with Sales leadership.
• Collaborate with Compensation & Benefits on competitive and scalable sales incentive models.
• Streamline onboarding/offboarding to ensure efficient, high-volume hiring execution
• Develop and adapt the People Development cycle for Field Sales, embedding Seeds & Steps into the growth framework.
• Establish a consistent reporting rhythm for people metrics, including attrition, productivity, and talent density.
• Coach leaders on effective feedback, performance management, and people decisions.
• Identify non-obvious cultural or talent issues early and act as a proactive problem solver.

• People Partner experience in a fast-paced, scaling organisation
• Experience supporting Sales teams (consultants and self-employed models is a bonus).
• Solid understanding of employment law in France and Italy.
• Strong change management and stakeholder management skills.
• Fluency in English and French and/or Italian (both is a big plus).
• A balance of strategic thinking and hands-on delivery, no task too big or too small.
• Excellent communication, coaching, and influencing skills.
• High resilience and ability to build trust quickly across cultures.
• A curious mindset and passion for enabling growth in high-performing teams.

If you're based in France (Paris):

Work with a truly global, multicultural team from our Paris office (office-first setup)

Commitment to Diversity & Inclusion

€2,000 annual Learning & Development budget

Corporate pension contributions to support your future

Healthcare: 50% of your Mutuelle & Prévoyance covered

Restaurant tickets (Swile) & transport allowance

28 days of paid leave + public holidays

Regular breakfasts, team events, office parties & sports activities

Break4me: 1-month sabbatical after 3 years

Referral Bonus

At SumUp, we're on a mission to empower small businesses around the world with simple, affordable tools to help them start, run, and grow. More than 4 million merchants across 36 markets trust us as their financial partner — and we're just getting started.

We're a global team of 3,000+ people from over 90 nationalities, united by curiosity, collaboration, and care. Our core values and culture shape everything we do, fostering inclusion, learning, and belonging.

SumUp is proud to be an Equal Employment Opportunity employer, committed to building a safe, respectful, and diverse workplace where everyone can thrive.

Explore more about our culture on our careers site, or follow us on LinkedIn and Instagram.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp.