Senior Customer Success Manager
Il y a 42 minutes
Bellamy est le 1er coach IA qui aide les Talents dans leur recherche d'emploi. Aujourd'hui, nous accompagnons une belle startup SaaS spécialisée dans les campagnes CRM sur WhatsApp, un canal qui explose. Dans un contexte d'hyper-croissance et d'arrivée de grandes marques, l'équipe CS se renforce et recherche un Senior Customer Success Manager / CRM Manager capable d'accompagner un portefeuille de comptes clés. Le rôle demande un vrai équilibre entre pilotage stratégique, conseil CRM et exécution opérationnelle. IMPERATIF : vous avez déjà une expérience préalable solide comme * CRM Manager au sein d'une agence MKT; ou * CSM chez un SaaS/éditeur MKT. Vous accompagnerez un portefeuille d'ETI et Grands Comptes dans l'exploitation avancée de WhatsApp comme canal CRM et devrez consolider cette relation de confiance avec des équipes clientes de haut niveau. Vos responsabilités : * Gérer et développer un portefeuille de clients (PME/ETI/Comptes clés). * Définir les stratégies CRM multicanales et accompagner leur mise en œuvre. * Élaborer des plans de compte et partager les insights clés. * Piloter la satisfaction, la rétention et l'expansion (upsell/cross-sell). * Suivre les KPIs clés : utilisation plateforme, engagement, ROI, perf campagnes. * Travailler en proximité avec les équipes Produit, Tech et Data.
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Senior Customer Success Manager
Il y a 16 minutes
Paris, Île-de-France CXG Temps pleinWe are growing We are currently looking to hire a Senior Customer Success Manager for our office in Paris, where you will be based.Who we areFounded in 2006, today, we're proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world,...
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Senior Customer Success Manager
Il y a 11 minutes
Paris, Île-de-France CXG Temps pleinWe are growing We are currently looking to hire a Senior Customer Success Manager for our office in Paris, where you will be based.Who we areFounded in 2006, today, we're proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world,...
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Senior Customer Success Manager
Il y a 26 minutes
Paris, Île-de-France CXG Temps pleinWe are growing We are currently looking to hire a Senior Customer Success Manager for our office in Paris, where you will be based.This position is offered under a CDD (6 months fixed-term contract).Who we areFounded in 2006, today, we're proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in...
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Senior Customer Success Manager
Il y a 11 minutes
Paris, Île-de-France Bellamy Temps pleinPrésentation de l'entreprise :Bellamy est le 1er coach IA qui aide les Talents dans leur recherche d'emploi. Aujourd'hui, nous accompagnons unebelle startup SaaS spécialisée dans les campagnes CRM sur WhatsApp, un canal qui explose.Dans un contexte d'hyper-croissance et d'arrivée de grandes marques, l'équipe CS se renforce et recherche un Senior...
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Manager - Customer Success
Il y a 12 minutes
Paris, Île-de-France Freshworks Temps pleinCompany Description Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business...
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Senior Customer Success Manager H/F
Il y a 16 minutes
Paris, Île-de-France Kameleoon Temps pleinKameleoon empowers brands to build better products and digital experiences. It is the only optimization solution with Web Experimentation, Feature & Full Stack Experimentation, and AI-Driven Personalization capabilities in a single unified platform.Designed to pull all teams together, Kameleoon supports both product and marketing-led teams to increase...
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Senior Manager, Digital Customer Success
Il y a 14 minutes
Paris, Île-de-France Akeneo Temps pleinAkeneo is the Product Experience (PX) company and global leader in Product Information Management (PIM), creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere.We're all about experience - from the best-in-class product we build to the inspiring environment we create...
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Customer Success Manager
Il y a 25 minutes
Paris, Île-de-France Tellent Temps pleinAs a Customer Success Manager (CSM) for the French market, you will own a portfolio of customers and be responsible for driving product adoption, customer satisfaction, and retention. You will act as a trusted advisor to your customers, helping them achieve tangible outcomes from Tellent's products and supporting their broader HR strategy.This role requires...
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Customer Success Manager
Il y a 23 minutes
Paris, Île-de-France Witco Temps pleinWe're hiring: Customer Success Manager – Paris (Hybrid)AtWitco, our mission is clear: every living and working space around the world should deliver a seamless experience through a single all-in-one app — and we're building that solution today. To support this mission, we're looking for atalented Customer Success Managerto join our Customer Success team...
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Customer Success Manager
Il y a 32 minutes
Paris, Île-de-France tellent Temps pleinAs a Customer Success Manager (CSM) for the French market, you will own a portfolio of customers and be responsible for driving product adoption, customer satisfaction, and retention. You will act as a trusted advisor to your customers, helping them achieve tangible outcomes from Tellent's products and supporting their broader HR strategy.This role requires...