Customer Support Specialist

il y a 11 heures


Télétravail, France WeFi Temps plein

About the Company

We at WeFi believe that everyone should have access to the global economy. Our mission is to make wealth an universal right.

We are building a financial ecosystem powered by blockchain and AI technologies to answer the global population's need for a better banking proposition - a money institution that works for you, not the other way around. As part of our team, you will help us build an entirely new network for the world's money, for everyone, everywhere.

What you will do

  • Respond to customer inquiries via social media and chat, ensuring timely and accurate assistance.
  • Resolve customer complaints and issues with professionalism, offering effective solutions to ensure satisfaction.
  • Maintain customer records and update account information in the CRM system to ensure accuracy.
  • Collaborate with other teams (e.g technical support) to address customer needs and improve service quality.
  • Working hours 4AM-4PM UTC+4 timezone Monday-Sunday

What we're looking for

  • Strong computer skills
  • Excellentcommunication skills
  • Excellent French and English language both spoken and written
  • Crypto knowledge and expertise nice to have
  • Live translation skills nice to have

Apply now


  • Customer Support Specialist

    il y a 1 semaine


    Télétravail, France Scoreplay Temps plein

    DescriptionLocation: Remote - LATAMWe are looking for a motivated Customer Support Specialist to join our growing team and support some of the world's leading sports organizations. In this role, you'll handle customer issues on a daily basis, providing hands-on technical support via live chat to teams working in professional sports environments.You'll be...

  • Customer Support Specialist

    il y a 1 semaine


    Télétravail, France Scoreplay Temps plein

    DescriptionLocation: Remote / Flexible - EuropeWe are looking for a motivated Customer Support Specialist to join our growing team and support some of the world's leading sports organizations. In this role, you'll handle customer issues on a daily basis, providing hands-on technical support via live chat to teams working in professional sports...


  • Télétravail, France clickhouse Temps plein

    About ClickHouseRecognized on the 2025 Forbes Cloud 100 list, ClickHouse is one of the most innovative and fast-growing private cloud companies. With over 2,000 customers and ARR that has more than quadrupled over the past year, ClickHouse leads the market in real-time analytics, data warehousing, observability, and AI workloads. ClickHouse's incredible...

  • Team Lead, Customer Success

    il y a 1 semaine


    Télétravail, France armis Temps plein

    DescriptionAt Armis, we help the world's leading organizations secure their connected assets. Our Customer Success (CS) team ensures customers unlock the full value of the Armis platform—and we're looking for a Team Lead to grow with us. This role will be covering France and North EMEA.As Team Lead, you'll balance hands-on technical delivery with people...


  • Télétravail, France Agilent Technologies Temps plein

    Job DescriptionAgilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek, so they can do what they do best: improve the world...

  • Stage Customer Success Manager

    il y a 2 semaines


    Télétravail, France LalaChante Temps plein

    Objectif du Stage: Le stagiaire Customer Success Manager jouera un rôle crucial dans la gestion de la satisfaction client et l'amélioration continue des relations avec nos clients. Il/Elle contribuera à assurer la réussite des clients en les accompagnant tout au long de leur parcours avec nos produits ou services.Missions et Responsabilités:Onboarding...


  • Télétravail, France CrowdStrike Temps plein

    As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed — we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to...


  • Télétravail, France A&O Shearman Temps plein

    A&O Shearman is a new global industry-leading law firm, with 48 offices in 28 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future....

  • Pitch/Bid Specialist

    il y a 1 semaine


    Télétravail, France A&O Shearman Temps plein

    We have an exciting opportunity for a Pitch/Bid Specialist to join our Marketing team in Belfast. About the TeamOur Belfast Pitch Team is part of the Global Business Development, Marketing & Communications function. We work across the globe to strengthen client relationships, win new mandates, and position the firm as a thought leader among elite law firms....

  • BD Specialist

    il y a 1 semaine


    Télétravail, France A&O Shearman Temps plein

    We have an exciting opportunity for a Business Development Specialist to join our growing Marketing team. Department PurposeOur business development, marketing and communication teams contribute to the setting and achievement of the firm's business objectives, which includes supporting our partners and associates in their pursuit of becoming our clients'...