Partner Success Intern

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint — we've got huge goals.

As a
Partner Success Intern
, you will work together with our Partner Success Team in Paris and provide on-going high quality support for our partners to make their services successful. In return, you will get a broad introduction to entrepreneurship, account management, technology management and on-demand mobility. You will work as part of a young start-up team and experience first hand the dynamics of the rapidly changing mobility industry. Your impact? Helping Via bring efficient, sustainable, and inclusive tech-supported transportation to a greater number of people.

This is a full-time internship for a period of at least 6 months. The position is based in Paris, where we work in a hybrid way. Previous work experience is recommended
.

What You'll Do:

• Become an expert on Via: develop a nuanced understanding of our technology, use cases, and best practices
• Contribute to best-in-class quality assurance by thoroughly testing new product features for our partners before roll-out
• Draft easy and clear product documentation in local language to educate our partners
• Set-up marketing campaigns for our partners to increase ridership
• Analyze service performance data to support quarterly business reviews for our partners, and to provide partners with actionable recommendations to improve their service's quality, efficiency, and growth.
• Build marketing materials to showcase our partners' success stories

Who You Are:

• Fluent in both English and French (C2 proficiency minimum)
• University student (at least 3rd semester)
• Excellent communicator
• Effective at managing multiple tasks simultaneously and comfortable taking on responsibility
• Meticulous and vigilant, with a high level of attention to detail
• Entrepreneurial and a proactive problem solver; you don't accept the status quo and are always looking for creative solutions

What We Offer:

• Becoming part of a company that was awarded for its commitment to social good:

• We are one of 17 Ventures That Embody the U.N.'s 17 Sustainability Goals.

• Inc. Magazine's "Best in Business" Awardee in the software category for Companies That Put Purpose Before Profit

• Base salary pay: €15/hour, which amounts to: €2,300 - 2,400 gross per month, based on a 40-hour week

• Access to meal vouchers through Swile
• A lovely office at the heart of Paris in Saint Lazare

We're Via, and we build technology that changes the way the world moves. We're driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive.

Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more.

If you're excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn't align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities.

Ready to join the ride?

Via is an equal opportunity employer.