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Description

Job Success Profile

Solution Engineer

(Trial and Tissue Industry Specialist)

Location:

France

Language(s) Requirements

Fluent in English and French

Travel requirements

70% 

Role summary:

We are looking for a highly motivated Solution Engineer for focusing on bringing application excellence to customers in the form of trial execution and advanced attrition prevention.

Main responsibilities:

  • Execute trials on-site and provide critical coverage required to make the trials successful
  • Management of lifecycle of the trial from Setting up trials for success, securing the right equipment, adherence to evaluation plan workshop/transition workshop, accumulation of trial data, value confirmation with the customer and conversion
  • Must been seen as and serve as a trusted advisor/ Subject Matter Expert and assist in the upskilling of frontline sales
  • Deliver distinctive technical expertise on complex, out-of-the-ordinary challenges & critical applications to mitigate attrition risk
  • Maintain expert knowledge of Buckman's product portfolio, including new products coming out of the R&D pipeline
  • Splits time between running trials and bringing expertise to existing accounts (including attrition prevention)
  • Support health checks with the customers

Desired Qualifications & Experience

  • Bachelor or Master in Engineering or Chemistry
  • Minimum 6 years' experience as a solutions engineer
  • Knowledge of the industry
  • Ability to create big-picture solutions
  • Ability to present ideas in a clean, user-friendly way
  • Attention to detail
  • Sales experience - advantage

Desired competencies:

  • Focuses on results
  • Plans and Aligns
  • Ensures Accountability
  • Collaborates
  • Decision Quality - Trusted Advisor/ Subject Matter Expert
  • Customer Focus
  • Possibility Thinking
  • Manages Ambiguity
  • Technical Job Knowledge

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