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EMEA O365 Regional Lead position
il y a 2 semaines
Job description:
Missions and responsibilities:
- Administration
- Day-to-day admin of O365 services (Exchange Online, Teams, SharePoint, OneDrive, etc.) for EMEA.
- Configuration and management of convention, templates user accounts, groups, and permissions.
- Support
- Serve as Level 2/3 support for O365 issues in EMEA.
- Train local IT support and end-users when needed.
- Monitoring & Reporting
- Monitor service health dashboards and security center.
- Produce regular reports on usage, security, incidents, and adoption.
- Project Participation
- Support O365-related projects for all EMEA project (e.g. migration, integration, tenant-to-tenant changes).
- Provide local/regional insight into planning and execution.
- Documentation
- Maintain documentation for O365 configurations, policies, procedures, and troubleshooting, aligned with the group.
- Vendor & License Management
- Interface with Microsoft or licensing providers for EMEA-related issues.
- Manage license assignments, renewals, and adjustments in alignment with the governance group and business needs.
Qualifications
- Bachelor's degree in Computer Science, Information Systems, or related field.
- Microsoft certifications preferred.
- Minimum 10 years of IT experience, with at least 5 years in M365 environments.
- Experience in multinational or multi-regional organizations is a strong plus.
Technical Skills
- In-depth knowledge of Microsoft 365 suite.
- Familiarity with Microsoft Power Platform tools and scripting.
- Understanding of hybrid cloud/on-prem integration environments.
Soft Skills
- Strong communication and stakeholder management skills.
- Project management and coordination experience.
- Ability to work independently and across multiple time zones.
- Analytical mindset with a user-centric approach.
