EMEA O365 Regional Lead position

il y a 2 semaines

RoissyenBrie, Île-de-France Worldwide Flight Services (WFS) Temps plein 80 000 € - 120 000 € par an

Job description:

Missions and responsibilities:

  • Administration
  • Day-to-day admin of O365 services (Exchange Online, Teams, SharePoint, OneDrive, etc.) for EMEA.
  • Configuration and management of convention, templates user accounts, groups, and permissions.
  • Support
  • Serve as Level 2/3 support for O365 issues in EMEA.
  • Train local IT support and end-users when needed.
  • Monitoring & Reporting
  • Monitor service health dashboards and security center.
  • Produce regular reports on usage, security, incidents, and adoption.
  • Project Participation
  • Support O365-related projects for all EMEA project  (e.g. migration, integration, tenant-to-tenant changes).
  • Provide local/regional insight into planning and execution.
  • Documentation
  • Maintain documentation for O365 configurations, policies, procedures, and troubleshooting, aligned with the group.
  • Vendor & License Management
  • Interface with Microsoft or licensing providers for EMEA-related issues.
  • Manage license assignments, renewals, and adjustments in alignment with the governance group and business needs.

Qualifications

  • Bachelor's degree in Computer Science, Information Systems, or related field.
  • Microsoft certifications preferred.
  • Minimum 10 years of IT experience, with at least 5 years in M365 environments.
  • Experience in multinational or multi-regional organizations is a strong plus.

Technical Skills

  • In-depth knowledge of Microsoft 365 suite.
  • Familiarity with Microsoft Power Platform tools and scripting.
  • Understanding of hybrid cloud/on-prem integration environments.

Soft Skills

  • Strong communication and stakeholder management skills.
  • Project management and coordination experience.
  • Ability to work independently and across multiple time zones.
  • Analytical mindset with a user-centric approach.

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