Senior Operations Specialist, Marketplace
il y a 5 heures
As a Senior Operations Specialist – Marketplace (France) based in Paris, you will lead the strategy and day-to-day execution for a T1/T2/T3 portfolio, turning data and field insights into decisions that lift marketplace performance. You'll own the Financial Planning rhythm and Market Size reviews, safeguard pricing & payouts compliance, shape our competitive positioning, and drive city launches and transitions — balancing hands-on operations with clear strategic planning.
Main Responsibilities:
- Marketplace Maintenance & FP&A cadence. Run TAM end-to-end and keep Market Size accurate and documented; lead quarterly Tier 2 and Tier 3 strategy reviews (targets within tight variance) and drive deep-dives on to keep our books clean.
- Pricing & compliance guardrails.Conduct recurring national pricing/payouts audits, surface gaps early, and tighten upstream controls so accurate payments go out on time every month.
- Competitive intelligence & deep dives. Build steady competitive datapoints and lightweight collection processes across hubs; ingest partner datasets reliably each week and publish focused studies that inform portfolio moves.
- Value proposition & pricing sanity checks.Co-author the annual marketplace strategy & calendar with quarterly refresh; run monthly (T2) and quarterly (T3) pricing sanity checks with clear recommendations.
- Support & R&D for decisioning.Maintain inputs for driver net earnings models monthly and raise the bar on internal support quality; incubate practical analysis/forecasting tools that improve pricing and performance calls.
- Expansion & transitions.Support launches to extend coverage, contribute to driver ramp and incremental rides, and ensure smooth handover of new cities with crisp city profiling for P&L owners.
Requirements:
- Analytical and strategic; 3–5 years of experience in the tech industry or as an entrepreneur; comfortable translating data into portfolio-level decisions.
- Hands-on operator: you call drivers, meet fleets, and visit hubs to get ground truth—not just work behind a screen.
- Professional fluency in both French and English.
- Street-smart researcher: you triangulate panel data, internal logs, and field intel to form a confident view amid ambiguity.
- Resourceful owner with stakeholder leadership; you align cross-functional teams in English and French and mentor junior operators.
- Process & compliance mindset; attentive to details in pricing, payouts, and audit trails.
- Fluency with SQL/spreadsheets/BI; familiarity with partner/panel datasets and lightweight automation. Python is a plus.
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