Senior Product Data Analyst

Join our Movement and Champion Restaurant Culture

At TheFork we believe that the best things in life happen around the table.

As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world's favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We're part of the Tripadvisor Group and proud to be building a diverse, people-first culture where "respect", "ownership", "growth" and "better together" values thrive.

If you're passionate about food, technology, and making a real impact, your seat at the table is ready.

Discover life at TheFork

What you will do:

As a Data Analyst Product, CRO expert, you will be part of the Data team, which is a transverse organization and which role is to support our Business.

You will report to the Product Analytics Manager and be part of a team of ~25 People including Data Engineers, Data Scientists, Web Analysts…

The Data Team has 3 missions:

• Accelerate the Business thanks to data and insights
• Support company transformation towards a Data-driven Culture
• Develop a valuable and actionable data asset

As a key player in our Data team, you will join the team of product analysts and will partner with Product & Tech teams to help them leveraging data to accelerate their different projects and initiatives.

You will participate in improving user experience, customer knowledge, and optimizing the conversion on our product; based on the analysis of the user journey & behavior on our products Web & Apps (B2C + B2B) and your business-oriented recommendations.

You will develop a deep understanding of the Products operations in order to deliver best-in-class analysis and tools, helping to prioritize product optimizations and support the scaling of the ab/tests and on-site personalisation.

The expected outcomes of your role are:

• A Data-Driven Product Development Roadmap: Drive the creation of a product development roadmap informed by robust data insights.
• Smart and Proactive Recommendations: Deliver intelligent and forward-thinking recommendations to strengthen TheFork's product performance and, more broadly, to accelerate business growth and profitability through conversion optimization, SEO A/B tests, and on-site personalization.
• Empowered Product Teams: Equip product teams with relevant, reliable, proactive, and agile data, along with best-in-class tools and equipment, to continually enhance the user experience.

You will collaborate with several mission teams, and with other teams (Tech, Data Science, BI, Data Engineering) to achieve these outcomes.

Who you are:

• You have 5-6 years of experience in a similar role: you have strong experience working with product teams as a web analyst, Product analyst or CRO expert
• You have strong experience in the administration of web analytics tool, ideally Amplitude, or other tools such as Google Analytics, Adobe Analytics, XiTi / AT Internet
• You have high knowledge of A/B Test tools (Optimizely/ AB Tasty like) and UX tools (Content Square, Hotjar, ..)
• You have experience in tracking: development of tagging plans, administration of TMS (tracking of new features on our product)
• Your knowledge of dataviz tools (Amplitude, Data Studio, Tableau..) allows you to efficiently manipulate data and develop impactful storytelling to present your findings.
• You have excellent organizational skills, rigour, and synthesis skills
• You are proactive and don't wait to be told what to do Don't hesitate to bring new ideas to the company
• You know how to make figures speak and give them a strategic and business reach
• SQL, Pyton knowledge is a plus for the use of data in our datalake
• You have a good level of English (Operational fluency in English essential).

What we offer you:

An awesome team

A permanent contract (that can be useful in life)

• Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

Competitive fixed salary and bonus

Lunch vouchers available for each working day (because yes, we like to try our best restaurants)

International teams and a multicultural environment spanning 10 offices across Europe

Highly inclusive working environment

• Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc

Continuous learning and development programs

Free access to the Calm app to help you build resilience wherever you are in your mental health journey

Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

Health insurance covered by the company

Financial support for birth, adoption, civil partnerships, or marriage

Transport allowance

Health insurance fully covered by the company

‍ Life & Disability Insurance at no cost to the employee

Amazing offices with dining, coffee points and leisure area

Team building events

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to Our HR team will review the request and respond accordingly

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