Technical Account Manager

Company Description
Are you passionate about energy, sustainability and technology as well as driven by sales?
Flexcity, a leading European energy tech company within the Veolia Group is looking for
a Senior Technical Account Manager
to join our French team.

This position offers the opportunity to join the Flexcity commercial team in France, alongside a team of skilled colleagues from different backgrounds, within the group headquarters in Paris.

Historically, heat-intensive industries have relied on natural gas to produce heat. As these sectors move toward decarbonisation, they must adopt alternative methods for generating industrial heat. We believe Power-to-Heat technologies—such as electric boilers (eboilers), heat pumps, and thermal storage—will be essential in driving this transition.

Job Description
As a Technical Account Manager you will focus
on this emerging market
, where Flexcity France aims to be a market leader. You will have a direct impact in the decarbonisation of our industry towards a net-zero economy.

You will be part of our commercial team, under the Head of Growth, and your role is divided in:

• Prospection - 70%

• Extend our portfolio of new customers in France by prospecting, negotiating and signing contracts in multiple heat-intensive industries.

• Manage the full customer journey, from the lead generation to a successful onboarding following contract signature.

• Represent Flexcity in events including conferences, seminars, workshops.

• Key Account Management - 15%

• Manage the relationship of our key accounts to ensure a high degree of customer satisfaction, from signature to operation including onboarding.

• Work closely with the portfolio team to identify and close cross-selling and up-selling opportunities

• Build a proximity with key accounts by ensuring frequent touchpoints or face to face visits.

• Pipeline Management and reporting- 15%

• Maintain accurate and up-to-date records of all sales activities and pipeline status in the CRM.

• Be the voice of the customer by acting as the primary liaison between the market and our internal teams. Gather, synthesize, and communicate customer feedback internally.
• Be in charge of the entire commercial process of your territory , from lead generation towards onboarding of the assets into our portfolio

Qualifications

Hard Skills

• Solid network and experience (5+ years) in the heat-intensive industry (steam and/or hot water production), with ability to discuss with plant and energy managers within utilities, industrial companies or intensive electricity or heat consumers
• Strong commercial experience in B2B in complex sales and environment track record in the industrial sector is an advantage
• Fluent in French (written and verbal) and English
• MSc Degree in Engineering, Economics, or a related field.

Soft Skills

• Excellent negotiation skills.
• Ability to translate technical opportunities into business value.
• Rigour and analytical skills
• Strongly customer oriented
• Address challenges proactively and be a "hunter-type"
• Passionate about the energy transition, and decarbonisation of our economy
• Team player with a "can do"- mentality
• Technical interest in new technologies, without necessarily being an expert
• Strategic thinker, taking initiatives to extend our portfolio
• Comfortable in a fast changing work environment, you can easily adapt

Additional Information

Why Join Flexcity?
Impact
Be part of our key french commercial team, with a direct impact in the decarbonisation of our

industry

Purpose
Contribute concretely to a greener future, both in France, and globally

Scale-up
Work in an agile environment, getting structured and more efficient, but still with a large freedom and strategic decision making available at all levels of the company

Group
Benefit from a close relationship with the Veolia group, a global leader in the ecological and energy transformation

Innovation
Engage with cutting-edge energy technology and markets

Supported
Get backing from dedicated central support teams in Sales, in order to get you the best tools, training and sounding board to work in the best environment

Community
Engage with a team spread across multiple countries, learning and innovating together. Connect with diverse teams across Europe through regular team-building events, both within Flexcity and Veolia

Training
Develop your hard and soft skills with dedicated training made available, as well as strong learning curve within your position

Hybrid
Experience international collaboration and flexible work schedules, including 2 work-from- home days

About Flexcity
Flexcity is a uniquely positioned energy technology company in the Internet of Energy sector. It is a leading demand response aggregator in Europe, rapidly growing and expanding to new regions. Flexcity's core activity consists of supporting the power grid balance through the operation of its large portfolio of flexible fully-automated assets.

The Flexcity portfolio consists of a wide range of technologies such as batteries, eBoilers, CHPs, generators, wind farms, solar parks and large industrial processes.

As a provider of smart energy management services based on innovative smart grid technology, Flexcity applications focus on demand-side optimization and management (Demand Response, Load Shifting, etc.). Flexcity supports many industrial companies in reducing their overall electricity costs by providing demand-side management services based on innovative optimization and modelling software applications.

Flexcity is truly at the cutting edge of energy innovation. As a member of the team, you will contribute to a sustainable low-carbon energy sector.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.