Operations Specialist, Riders

il y a 9 heures

Paris, Île-de-France Bolt Temps plein

We're looking for an Operations Specialist – Riders to join our France Operations team.

This is a high-impact, hands-on role focused on exploring, launching and scaling initiatives that directly shape rider and driver experience across France. While the role carries the "Riders" name, it is not limited to passengers only — it sits at the intersection of drivers, riders, operations, pricing, marketing and product, with a strong focus on unlocking underutilised markets, Airport and Venues.

You will work closely with Central Ops, Marketing and Product teams, while spending significant time on the ground, especially in high-potential cities, Airport and Venues outside Paris.

Main Responsibilities:

  • Identifying and unlocking growth opportunities across France by analysing performance across cities, Airport and Venues and use cases. Ensuring Bolt can meet every user need through the app by continuously improving operational coverage, availability and experience.
  • Driving field operations: visiting Airport and Venues, pickup points and cities, setting up new initiatives, testing ideas, and bringing creative, practical solutions to improve conversion and usage.
  • Analytics & performance monitoring: setting up and tracking KPIs (supply, demand, conversion, pricing sensitivity, Airport and Venues performance) and translating insights into concrete actions.
  • Pricing & positioning: contributing to pricing strategies across different categories and markets, with a strong understanding of local dynamics.
  • Launching and managing mini-projects end-to-end, from ideation to execution, often in fast-moving and ambiguous environments.
  • Working closely with Marketing on local communications and activation campaigns and collaborating with Product, Central Operations, Legal, Data and Campaign teams to push initiatives at scale and share learnings.

Requirements:

  • 1–3 years of experience in Operations, Marketplace, Business Operations, or similar roles. Experience in a tech / startup / scale-up environment with a hands-on, execution-focused mindset.
  • Comfortable operating at national scope, with frequent field exposure. Curious, creative, and comfortable in the field.
  • Opportunity detection & proactivity: you naturally spot gaps and come up with creative, actionable solutions. Takes ownership and accountability.
  • Analytical mindset: strong sensitivity to numbers, able to analyse situations and make data-backed decisions. Data tools: comfortable with Excel / Google Sheets.
  • Execution & prioritisation: comfortable managing multiple topics at once and moving fast. Able to structure and drive mini-projects independently.
  • Collaborative, with clear communication skills.

Why you'll love it here:

  • Play a direct role in shaping the future of mobility.
  • Impact millions of customers and partners in 600+ cities across 50+ countries.
  • Work in fast-moving autonomous teams with some of the smartest people in the world.
  • Accelerate your professional growth with unique career opportunities.
  • Get a rewarding salary and stock option package that lets you focus on doing your best work.
  • Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
  • Take care of your physical and mental health with our wellness perks.
  • Some perks may differ depending on your location and role.

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