Operations Specialist Marketplace
il y a 5 jours
We are seeking an analytical and solutions-driven Senior Operations Specialist to manage supply for our ride-hailing operations in France.
About us
With over 200 million customers in 50 countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
Everyone's welcome at Bolt, regardless of race, colour, religion, sex, national origin, age, disability, sexual orientation, or gender identity.
We're on a mission to make cities for people, not cars, and we need you to make it happen
About the role
You will lead local operations projects and work closely with City Managers and HQ stakeholders to advance our mission of making cities more sustainable, accessible, and affordable. As an analytical, solutions-driven Operations Specialist – Marketplace (France) based in Paris, you'll own the FP&A rhythm, market sizing, pricing compliance, and competitive intelligence for a T1/T2/T3 city portfolio—turning data into decisions that move our marketplace performance.
Main tasks and responsibilities:
- Own Marketplace Maintenance & FP&A cadences: run TAM end-to-end and keep Market Size accurate and documented.
- Lead city-level performance audits and turn findings into actions that improve GMV, ASP, and rides.
- Drive T3 strategy reviews and keep city plans aligned with KPI trajectory.
- Safeguard pricing & payouts with recurring compliance audits, recommendations, and stronger upstream controls.
- Build competitive intelligence & data operations: steady datapoints, partner data ingestion, and clean pipelines.
- Partner with City Managers and central teams to design/execute demand & supply campaigns and provide decision-grade analysis.
About you:
- Analytical, structured, and curious; comfortable translating data into decisions.
- Hands-on operator: you call drivers, speak with fleets, and visit hubs to get ground truth—not just behind a screen.
- Street-smart researcher: you triangulate panel data, internal logs, and field intel to form a confident view amid ambiguity.
- Resourceful owner with a bias to action; you unblock yourself and keep stakeholders aligned in English and French.
- Process & compliance mindset; attentive to details in pricing, payouts, and audit trails.
- Proficiency with SQL/spreadsheets/BI; familiarity with partner/panel data and lightweight automation is a plus.
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don't tick every box, please consider applying
Why you'll love it here:
- Play a direct role in shaping the future of mobility.
- Impact millions of customers and partners in 600+ cities across 50+ countries.
- Work in fast-moving autonomous teams with some of the smartest people in the world.
- Accelerate your professional growth with unique career opportunities.
- Get a rewarding salary and stock option package that lets you focus on doing your best work.
- Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
- Take care of your physical and mental health with our wellness perks.
*Some perks may differ depending on your location.
#LI-Hybrid
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