Clinical Liaison I

Site: The McLean Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

This is a position for a Clinical Liaison at the Harvard Brain Tissue Resource Center (HBTRC), a brain repository part of the NIH NeuroBioBank. The HBTRC is a centralized resource for the collection and distribution of human brain specimens for research. We receive brain donations from across the US and make tissue samples available to investigators across the world. This research is of critical importance in furthering our understanding of disorders of the nervous system, such as neurological, neurodevelopmental, and psychiatric disorders.

The following are a Clinical Liaison main responsibilities:

1. Coordinates brain donations during office hours and off-hours (1 week shift every 5-6 weeks).

2. Maintains relationship with donor families, including addressing specific queries and sending out documentation requested by families such as neuropathological reports when appropriate.

3. Is principally responsible for the HBTRC collection and analysis of medical records to provide demographic, behavioral, and clinical information to investigators and NIH. This includes data entry and running queries using the HBTRC database and Access forms used for NIH uploads

4. Utilize structured clinical assessment batteries to facilitate the accurate diagnosis and severity of symptoms of psychiatric and neurological disorders

5. Interacts with potential donors and their families with regard to brain donation, neuropathology reports and registrations

6. Contributes to preparation and updates of standard operating procedures (SOPs) relevant to his/her responsibilities

7. Uploads and stores electronic medical records

8. Assists in the tracking and storage maintenance of new and older donor case folders and medical records stored in-house and at an off-site storage location

9. In the context of efforts to increase brain donation awareness and brain disorder advocacy, participates in outreach activities and fundraising. Assists in the ordering and distribution of promotional material.

10. Other duties as assigned

QUALIFICATIONS:

· Experience with brain disorders, neuropathology and, particularly, neuroanatomy is strongly preferred for this position.

· Must be proficient with Microsoft Word and Excel. Must demonstrate attention to details and accuracy in data entry

· The candidate must be able to work independently, with minimal supervision.

· Must have exceptional interpersonal skills and work well within a team

· Requires basic understanding of HIPAA regulations, patient confidentiality and IT security. Must possess integrity to maintain confidentiality and respect for subjects' right and individual need

· Experience with the medical environment, knowledge of clinical terms particularly related to psychiatry, neurology and pharmacology, experience related to clinical record use are strongly preferred.

· All McLean team members are expected to consistently demonstrate our values of integrity, compassion, respect, diversity, teamwork, excellence and innovation in their work activities and interactions.

Job Summary

Job Profile Summary
Summary
Responsible for establishing and maintaining strong connections with community partners, healthcare providers, and relevant organizations by promoting the hospital's services, building relationships, and facilitating seamless patient transitions between the community and hospital settings.

Does this position require Patient Care?
Yes

Essential Functions
-Develop and implement outreach strategies to connect with local community organizations, physician practices, clinics, senior living facilities, and other healthcare providers.

-Build and maintain strong relationships with key stakeholders to promote the hospital's services and create referral pathways.

-Educate community partners and healthcare providers about the hospital's specialized services, programs, and resources available to patients.

-Collaborate with physicians, discharge planners, case managers, and other healthcare professionals to facilitate patient referrals to the hospital.

-Conduct assessments to identify healthcare needs and gaps in the community.

-Organize and participate in community events, health fairs, seminars, and workshops to promote the hospital's services and engage with the public.

-Collaborate with the hospital's marketing and public relations teams to develop targeted materials and messages for community outreach efforts

Qualifications

Education
Bachelor's Degree Healthcare Management required or Bachelor's Degree Related Field of Study required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials
Occupational Therapy Assistant and Aide [State License] - Generic - HR Only preferred Licensed Practical Nurse [LPN - State License] - Generic - HR Only preferred Physical Therapy Assistant [State License] - Generic - HR Only preferred Respiratory Therapist [Massachusetts License] - Massachusetts Board of Respiratory Care preferred

Experience
Community Outreach 1-2 years required and Healthcare/Managed care 0-1 year required

Knowledge, Skills and Abilities
- Knowledge of local healthcare resources and community organizations.
- Familiarity with healthcare regulations, privacy laws, and ethical standards.
- Strong communication, presentation, and interpersonal skills.
- Ability to establish and maintain positive relationships with varied stakeholders.
- Excellent organizational and time management abilities to manage multiple initiatives simultaneously.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

115 Mill Street

Scheduled Weekly Hours

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$ $39.90/Hourly

Grade

6At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package

EEO Statement:

1600 The McLean Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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